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CMDB Manager

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N26

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Location:
Germany , Berlin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a CMDB Manager to own and operate the Configuration Management Database (CMDB), ensuring data accuracy, completeness, and alignment with compliance requirements such as the Digital Operational Resilience Act (DORA). The role involves managing the lifecycle of Configuration Items (CIs), identifying, updating and removing ICT assets, business applications and related information, enabling risk-informed decision-making, and supporting operational resilience across the organization.

Job Responsibility:

  • Maintain and enhance the CMDB, ensuring accurate representation of infrastructure, applications, services, and their relationships
  • Define and implement CI lifecycle processes, classifications, and relationships
  • Assist in managing ServiceNow Discovery schedules and resolving basic issues with the Discovery process
  • Help with data audits and reconciliation tasks to identify and correct discrepancies
  • Generate standard reports and dashboards to monitor CMDB health and data quality
  • Work with other IT Service Management (ITSM) teams
  • Identify, update and remove ICT assets, business applications and related information
  • Keep an eye for topics for gaps, improvement and automation
  • Ensure compliance with DORA, BaFin and internal IT governance policies
  • Support change management by analyzing CI dependencies and potential impacts
  • Collaborate with stakeholders (IT ops, security, compliance, vendors)
  • Provide auditable records and reports for risk assessments and regulatory reviews
  • Drive CMDB maturity through automation, process improvement, and stakeholder education

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
  • 3+ years in CMDB management, configuration management, or ITSM
  • Experience with CMDB tools, preferably ServiceNow
  • Understanding of enterprise IT architecture and CI relationships
  • Experience supporting compliance/audit activities
  • Familiarity with change management, asset management, and incident management
  • Excellent analytical, documentation, and stakeholder engagement skills
What we offer:
  • Competitive personal development budget
  • Work from home budget
  • Discounts to fitness & wellness memberships, language apps and public transportation
  • Premium subscription on your personal N26 bank account
  • Subscriptions for friends and family members
  • Additional day of annual leave for each year of service
  • A high degree of autonomy and access to cutting edge technologies
  • A relocation package with visa support for those who need it

Additional Information:

Job Posted:
January 04, 2026

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