Cluster IT Specialist

• Troubleshoot and resolve technical problems or issues related to computer software and systems
• Provide technical guidance and recommendations to resolve business problems
• Analyze, recommend, and implement process improvements
• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment
• Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Train or instruct users in the proper use of hardware or software
• Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning
• Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications

• Technical, Trade, or Vocational School Degree
• At least 2 years of related work experience

Training, development, recognition, holistic well-being