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In this leadership position, the Associate holds Accountability for the properties in scope. Key focuses in this role are: Lead and operate the IT disciplines for the properties assigned and managed offices in scope. Manage a team of IT resources. Provide support to Cluster IT Director for Owner relations and negotiations on IT matters. Once handed over from the Cluster IT Director, accountable for new opening/acquisition construction oversight. Accountable for new opening/acquisition countdown and live operation. Management Property Internet Support. Support Cluster IT Director on vendor management. Responsible for day to day Hotel and Company Office IT operations as assigned. Act as Cluster IT Director in his/her absence.
Job Responsibility:
Lead and operate the IT disciplines for the properties assigned and managed offices in scope
Manage a team of IT resources
Provide support to Cluster IT Director for Owner relations and negotiations on IT matters
Once handed over from the Cluster IT Director, accountable for new opening/acquisition construction oversight
Accountable for new opening/acquisition countdown and live operation
Management Property Internet Support
Support Cluster IT Director on vendor management
Responsible for day to day Hotel and Company Office IT operations as assigned
Act as Cluster IT Director in his/her absence
Achieve balanced scorecard and annual goals as set
Accountable for the overall IT operating health/targets of assigned Hotels and Company Owned and Managed Offices
Accountable for keeping Cluster IT Director informed of IT technology environment, issues, initiatives and opportunities
Responsible for Operational alignment with business partners and other local cluster teams to provide executive management support for IT operations at the designated locations
Engages with, and primary escalation point, for Property Executive Committee
Escalation and discipline lead for Cluster IT team assigned
Maintain operations direction and tie effectively to the IT long range plan
Responsible for all associates
Responsible for talent development for Associates assigned
Accountable for assigned properties vendor relationships/contracting/service levels
Responsible for the research of technology products in-the assigned property
Responsible for technology pilots that occur in assigned cluster
Facilitate the management of IT Cluster budget
Engages with, and primary escalation point for Property GM, DOF and other Department Heads
Requirements:
Leadership experience
Accountability for properties in scope
Ability to lead and operate IT disciplines
Experience managing a team of IT resources
Support for owner relations and negotiations on IT matters
Construction oversight experience for new openings/acquisitions
Accountable for new opening/acquisition countdown and live operation
Management Property Internet Support
Vendor management support
Responsible for day to day Hotel and Company Office IT operations
Act as Cluster IT Director in his/her absence
Achieve balanced scorecard and annual goals
Accountable for overall IT operating health/targets
Keep Cluster IT Director informed of IT technology environment, issues, initiatives and opportunities
Responsible for operational alignment with business partners
Engages with, and primary escalation point, for Property Executive Committee
Escalation and discipline lead for Cluster IT team
Maintain operations direction and tie effectively to the IT long range plan
Responsible for all associates
Responsible for talent development
Accountable for vendor relationships/contracting/service levels
Responsible for research of technology products
Responsible for technology pilots
Facilitate management of IT Cluster budget
Engages with, and primary escalation point for Property GM, DOF and other Department Heads