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Cluster IT Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Thailand

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

In this leadership position, the Associate holds Accountability for the properties in scope. Key focuses in this role are: Lead and operate the IT disciplines for the properties assigned and managed offices in scope. Manage a team of IT resources. Provide support to Cluster IT Director for Owner relations and negotiations on IT matters. Once handed over from the Cluster IT Director, accountable for new opening/acquisition construction oversight. Accountable for new opening/acquisition countdown and live operation. Management Property Internet Support. Support Cluster IT Director on vendor management. Responsible for day to day Hotel and Company Office IT operations as assigned. Act as Cluster IT Director in his/her absence.

Job Responsibility:

  • Lead and operate the IT disciplines for the properties assigned and managed offices in scope
  • Manage a team of IT resources
  • Provide support to Cluster IT Director for Owner relations and negotiations on IT matters
  • Once handed over from the Cluster IT Director, accountable for new opening/acquisition construction oversight
  • Accountable for new opening/acquisition countdown and live operation
  • Management Property Internet Support
  • Support Cluster IT Director on vendor management
  • Responsible for day to day Hotel and Company Office IT operations as assigned
  • Act as Cluster IT Director in his/her absence
  • Achieve balanced scorecard and annual goals as set
  • Accountable for the overall IT operating health/targets of assigned Hotels and Company Owned and Managed Offices
  • Accountable for keeping Cluster IT Director informed of IT technology environment, issues, initiatives and opportunities
  • Responsible for Operational alignment with business partners and other local cluster teams to provide executive management support for IT operations at the designated locations
  • Engages with, and primary escalation point, for Property Executive Committee
  • Escalation and discipline lead for Cluster IT team assigned
  • Maintain operations direction and tie effectively to the IT long range plan
  • Responsible for all associates
  • Responsible for talent development for Associates assigned
  • Accountable for assigned properties vendor relationships/contracting/service levels
  • Responsible for the research of technology products in-the assigned property
  • Responsible for technology pilots that occur in assigned cluster
  • Facilitate the management of IT Cluster budget
  • Engages with, and primary escalation point for Property GM, DOF and other Department Heads

Requirements:

  • Leadership experience
  • Accountability for properties in scope
  • Ability to lead and operate IT disciplines
  • Experience managing a team of IT resources
  • Support for owner relations and negotiations on IT matters
  • Construction oversight experience for new openings/acquisitions
  • Accountable for new opening/acquisition countdown and live operation
  • Management Property Internet Support
  • Vendor management support
  • Responsible for day to day Hotel and Company Office IT operations
  • Act as Cluster IT Director in his/her absence
  • Achieve balanced scorecard and annual goals
  • Accountable for overall IT operating health/targets
  • Keep Cluster IT Director informed of IT technology environment, issues, initiatives and opportunities
  • Responsible for operational alignment with business partners
  • Engages with, and primary escalation point, for Property Executive Committee
  • Escalation and discipline lead for Cluster IT team
  • Maintain operations direction and tie effectively to the IT long range plan
  • Responsible for all associates
  • Responsible for talent development
  • Accountable for vendor relationships/contracting/service levels
  • Responsible for research of technology products
  • Responsible for technology pilots
  • Facilitate management of IT Cluster budget
  • Engages with, and primary escalation point for Property GM, DOF and other Department Heads

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
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