Cloud System Administrator, Robert Half

Robert Half

Location:
United States, Salt Lake City

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are offering a contract to permanent employment opportunity for a Cloud System Administrator in Salt Lake City, Utah. In this role, you will be tasked with managing and improving our cloud infrastructure, providing expert-level support for technical issues, and contributing to project implementation.

Job Responsibility:

Serve as the final point of contact for complex technical issues and ensure their timely resolution
Contribute to project initiatives by assisting with the deployment and configuration of cloud infrastructure
Collaborate with internal teams to improve operational workflows and ensure client satisfaction
Participate in the engineering of solutions, including aiding sales teams in formulating technical solutions
Document escalated issues and project implementations comprehensively
Monitor key metrics such as resolution time and project timelines and take appropriate action
Participate in on-call rotations to provide after-hours support for escalated incidents and critical issues
Utilize CRM and ticketing systems to track service metrics and support the delivery of high-quality services
Troubleshoot advanced networking issues, with a focus on Layer 2 and 3 networking issues
Manage and troubleshoot virtual environments using Hyper-V and VMware
Ensure data integrity by troubleshooting backup issues and implementing BDR solutions
Handle escalated issues related to Microsoft Azure and other cloud environments
Perform advanced troubleshooting in M365 services
Collaborate with other teams for the quick resolution of critical or security-related issues
Lead or support technical projects, ensuring alignment with client needs and company goals

Requirements:

Minimum of 5 years of experience in a similar role as a Cloud System Administrator
Proficient in Intune for device management and mobile application management
Experience with Microsoft Defender for endpoint security and threat management
Strong knowledge of Microsoft 365 Enterprise for productivity, security, and device management
Solid understanding of Networking principles and technologies for robust system configuration
Expertise in Microsoft Azure for building, testing, deploying, and managing applications and services
Familiarity with SharePoint for collaboration, file sharing, and web publishing
Proficiency in Azure Active Directory for identity and access management services
Experience in Firewall Configuration to ensure system security and data protection

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Eligibility to enroll in 401(k) plan
Free online training
Competitive compensation

Additional Information:

Job Posted:
May 20, 2025

Work Type:

On-site work

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Cloud System Administrator