Cloud Solution Architecture

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. We are the Customer Experience & Success (CE&S) Azure Architecture team in CSA Global Delivery. You’ll join a high‑impact group that leads customers across Saudi Arabia through secure, resilient adoption of Azure—accelerating modernization and AI readiness while raising the bar on delivery excellence. You will partner closely with CSAMs, STU/ATU sellers, and partner teams to translate outcomes into architectures that are production‑ready, compliant, and optimized for long‑term success in the Kingdom’s most critical environments. As an Azure Infrastructure CSA, you will drive long‑term cloud adoption by engaging technical decision makers, leading Architectural Design Sessions, and governing solution design against customer goals and Microsoft best practices (CAF landing zones, resilient multi‑zone/region, networking, identity, and security). You will remove blockers, be the Voice of the Customer to product engineering, and ensure projects move from plan to “go‑live” with measurable value realization.