Cloud Solution Architect Manager - Security

• Leads team on proactively acting as the voice of the customer/partner leveraging relevant insights
• Supports and coaches team on proactively identifying and/or translating customer/partner problems into industry solutions
• Coaches team to focusing on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
• Drives team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools
• Leads team on delivering solutions in line with company methodologies to prepare complex customers for operational readiness and achievement of their business goals and targets
• Drives team on proactively identifying and anticipating new cross-solution opportunities for Consumption, Usage & Unified expansion at scale
• Coaches team on operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
• Supports and guides team on leveraging market insights and demand signals to assist leadership in identifying relevant areas
• Coaches and enables team on leading, mentoring, and maybe assembling virtual teams
• Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers
• In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• State and Local Government and/or Education Industry experience preferred
• 6+ years experience working in a customer-facing role (e.g., internal and/or external)
• 6+ years experience leading technical projects, teams, or functions
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
• 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

State and Local Government and/or Education Industry experience preferred