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Cloud Solution Architect - Azure Infrastructure

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Microsoft Corporation

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As part of the UK Customer Success Unit you will have the opportunity to empower the largest Enterprise customers in the UK to take advantage of the Azure platform. This is a customer facing role, delivering to customers across Industries to enable Customer Success, through migration and adoption of the Azure Platform and technologies and leveraging worldwide best practices.

Job Responsibility:

  • Customer Satisfaction - drive positive Customer Satisfaction & become a trusted advisor
  • Customer/Partner Insights - provide feedback & insights from customers/partners
  • Consumption (Cloud & Support) growth - develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
  • Resolution of Customer Blockers - identify resolutions to Customer blockers by leveraging SA subject matter expertise
  • Trusted Advisor - guide customer journeys to our Cloud & ready them to innovate with AI, providing thought leadership
  • To be part of a Cloud Platform squad and take part in sprint planning, backlog refinement and responsibilities for completing work tasks
  • Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP
  • Understanding the critical levers that impact achievement of targets/ business objectives and planning/ forecasting ahead to overcome any associated constraints or risks
  • Continuously building their capabilities to meet MS/Customer priorities and personal career development needs
  • Actively contribute to the success of others by engaging with your local & global communities, coaching and mentoring others and contributing to team success through IP sharing

Requirements:

  • Strong and proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience in Cloud Infrastructure
  • Professional Experience – proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support
  • Relationship Building - proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects
  • Problem Solving - passion and ability to solve technical problems
  • Collaboration and Communication - acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills
  • Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects

Nice to have:

  • Networking
  • Virtualisation Technologies
  • Open Source
  • High Performance Computing
  • Data Architectures
  • AI Enablement

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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