Cloud Solution Architect - Apps and Infra

In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect Azure Infra, you will run a team who enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their MS investments. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market. This role is flexible in that you can work up to 50% from home. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.​ Maximize the reliability, resiliency and security of the customer’s mission critical workload via programmatic full care support, to enable customer goals. Through a designated team of technical experts, deep insights and advanced service capabilities, we achieve incident SfMC Mission & Priorities prevention and expedited time to mitigation.