Cloud Reliability Engineer

• Work on tools and technologies that involve monitoring, automating, and improving systems through software engineering principles applied to IT operations
• Harness the power of data and metrics to make evidence-based improvements that enhance the way we operate COM
• Build and maintain comprehensive metrics collection systems
• Collaborate and partner with feature development partner teams on best practices to ensure we have global team visibility of our application's health, SLIs and SLOs
• Use data to gain insight into the COM stack for the purpose of improving performance, reliability, and cost effectiveness
• Build out robust documentation and runbook standards that our teams use to improve our incident response effectiveness
• Implement and maintain security controls and practices to protect systems from unauthorized access and attacks

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• Typically 2-8 years’ experience
• Development experience with Python, Go or Java (or C#, C++, C) or similar programming languages
• Good understanding of REST APIs and the fundamentals of successful design and testing of a REST API
• Have an enthusiastic, go-for-it attitude
• Have an urge to collaborate and communicate asynchronously
• Good understanding of distributed systems, event driven programming paradigms and designing for scale and performance
• Ability to troubleshoot complex issues with curiosity, flexibility, creativity and a sense of ownership and accountability
• Strong communication skills and ability to work in a distributed team
• Highly desirable one or more of: Grafana, Prometheus, AWS, Kubernetes, Terraform

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Release Management, Security-First Mindset, User Experience (UX)

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion