CrawlJobs Logo

Clinical Support Trainer & CX Expert, Fixed

meetdandy.com Logo

Dandy

Location Icon

Location:
France

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinical adoption and customer excellence as a cornerstone of our new market launch team. This hybrid role blends high-impact training with advanced clinical support, ensuring practices adopt digital workflows confidently while receiving expert guidance on complex cases. You will serve as the localized clinical authority for both training and CX—delivering live onboarding, coaching clinicians through digital workflows, and resolving the most technical clinical issues. This is a high-autonomy, high-impact role that shapes customer success, market readiness, and long-term digital adoption. This role includes up to 50% travel for in-practice training and support.

Job Responsibility:

  • Training Delivery & Adoption Coaching
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
  • Operational Autonomy & Cross-Functional Support
  • Manage scheduling, confirmations, and travel logistics independently—especially in markets without local admin support
  • Act as a local SME for CX and training, supporting new hires and contributing to updates for SOPs and knowledge resources
  • Partner with cross-functional teams on projects that improve clinical processes, case quality, and customer experience
  • Maintain strong knowledge of local clinical standards, terminology, and regulatory requirements

Requirements:

  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
  • Enthusiasm for working in a fast-moving, digitally driven environment and contributing to a high-performance culture
What we offer:
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Clinical Support Trainer & CX Expert, Fixed

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
Spain
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right
New

Pmld support assistant

Are you passionate about helping students with Profound and Multiple Learning Di...
Location
Location
United Kingdom , Basildon
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 06, 2026
Flip Icon
Requirements
Requirements
  • Compassionate, resilient, and intuitive individual
  • Experience supporting students with Profound and Multiple Learning Disabilities (PMLD)
  • Ability to facilitate learning through multi-sensory experiences
  • Use and develop non-verbal communication tools such as Makaton, PECS, and Objects of Reference
  • Provide dignified support with personal care, including toileting, dressing, and feeding (including PEG/Tube feeding where required)
  • Safely assist with mobility and positioning using hoists, standing frames, and specialized seating
  • Monitor health and well-being of students, including management of epilepsy and other complex medical needs
  • Emotional intelligence
  • Creative thinking
  • Advocacy mindset
Job Responsibility
Job Responsibility
  • Facilitate learning through multi-sensory experiences, including sensory stories, hydrotherapy, and music therapy
  • Use and develop non-verbal communication tools such as Makaton, PECS, and Objects of Reference to give students a voice
  • Provide dignified support with personal care, including toileting, dressing, and feeding (including PEG/Tube feeding where required)
  • Safely assist with mobility and positioning using hoists, standing frames, and specialized seating
  • Monitor the health and well-being of students, including the management of epilepsy and other complex medical needs
What we offer
What we offer
  • Competitive rates, weekly pay
  • Choose shifts that fit your schedule with term-time-only options
  • 1-on-1 career guidance from a dedicated Randstad consultant
  • Earn £300 vouchers for every friend you refer through our "Refer a Friend" scheme
  • Work alongside a supportive team of like-minded professionals
Read More
Arrow Right
New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Plainfield
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 31, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Parttime
Read More
Arrow Right
New

SEND Teaching Assistant

Change the Narrative for SEN Students - SEND Teaching Assistant in Basildon. A p...
Location
Location
United Kingdom , Basildon
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • Experience in education, care, social work, or community coaching is highly valued
  • You should be patient, resilient, and possess a 'can-do' attitude
  • A passion for helping young people in the Harlow area achieve their potential
  • Enhanced DBS on the update service (or willingness to apply for one)
  • Must be able to provide atleast 2 professional references
Job Responsibility
Job Responsibility
  • Unlocking Potential: Guide students as they navigate the world through sensory-rich and tactile learning experiences
  • Holistic Support: Deliver expert physical and emotional care, ensuring every student feels safe, seen, and supported
  • Cutting-Edge Tools: Utilize world-class specialist equipment to bridge communication gaps and enhance student mobility
  • Vibrant Culture: Be a key player in a forward-thinking classroom where collaboration and positivity are the standard
What we offer
What we offer
  • Referral Bonus: Refer a friend and earn £300 in shopping voucher for every successful referral
  • A Stellar Community: Work alongside colleagues who are as supportive of each other as they are of their students
  • Premier Environment: Access state-of-the-art facilities designed to make your job more effective and the students' lives easier
  • Competitive Pay: Earn a daily rate of £90-£100, reflecting your skills and dedication
Read More
Arrow Right
New

English Teacher

Looking for a long term role - English Teacher position is waiting for you! Rand...
Location
Location
United Kingdom , Chelmsford
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • QTS or equivalent qualification
  • A real passion for helping students excel in English
  • The ability to inspire and motivate young minds
  • A commitment to student safety (Safeguarding)
  • An Enhanced DBS on the update service (or be willing to get one)
Job Responsibility
Job Responsibility
  • Deliver high-quality lessons that bring English literature and language to life
  • Encourage students to be resilient and confident in their learning
  • Help maintain a safe, positive, and inclusive classroom environment
  • Collaborate with an experienced team to keep the curriculum exciting
What we offer
What we offer
  • Career Boost: Personalised training (CPD) and growth opportunities across the Trust
  • Wellbeing First: 24/7 access to a confidential support programme
  • Flexibility: Family-friendly policies and a focus on work-life balance
  • Great Perks: Teachers' Pension, Cycle-to-Work, Tech schemes, and retail discounts
Read More
Arrow Right
New

Learning Support Assistant

Are you passionate about helping students with Profound and Multiple Learning Di...
Location
Location
United Kingdom , Chelmsford
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • Teaching
  • ability to track progression in attainment
  • background in youth work
  • behaviour management
  • building relationships
  • classroom management
  • communication
  • de-escalation techniques
  • empathy
  • experience in administering medication
Job Responsibility
Job Responsibility
  • Sensory Education: Facilitate learning through multi-sensory experiences, including sensory stories, hydrotherapy, and music therapy
  • Specialist Communication: Use and develop non-verbal communication tools such as Makaton, PECS, and Objects of Reference to give students a voice
  • Holistic Care: Provide dignified support with personal care, including toileting, dressing, and feeding (including PEG/Tube feeding where required)
  • Physical Management: Safely assist with mobility and positioning using hoists, standing frames, and specialized seating
  • Medical Support: Monitor the health and well-being of students, including the management of epilepsy and other complex medical needs (full training provided)
What we offer
What we offer
  • competitive rates, weekly pay
  • term-time-only options
  • 1-on-1 career guidance from a dedicated Randstad consultant
  • £300 vouchers for every friend you refer through our "Refer a Friend" scheme
  • work alongside a supportive team of like-minded professionals
Read More
Arrow Right
New

Mechanical Engineer

We are seeking a skilled Mechanical Engineer to join a high-profile site in Saff...
Location
Location
United Kingdom , Saffron Walden
Salary
Salary:
23.99 - 24.99 GBP / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
March 06, 2026
Flip Icon
Requirements
Requirements
  • Formally trained in a mechanical engineering discipline (HVAC/Plumbing) to City & Guilds Level 3 or NVQ Level 2 (or equivalent)
  • Proven knowledge of HVAC and water systems
  • Basic electrical knowledge
  • A customer-centric approach
  • A strong commitment to Health & Safety
  • Ability to work within strict KPI/SLA frameworks
  • Eligible to live and work in the UK
Job Responsibility
Job Responsibility
  • Execute PPM tasks and reactive repairs on HVAC, Hot & Cold-Water Systems, and Generators
  • Utilise graphical information and alarm data to identify and remedy plant faults
  • Prepare Method Statements and Risk Assessments (RAMS) and operate under a Permit to Work system
  • Supervise and monitor external specialists
  • Maintain accurate records via a Computer Based Maintenance system
  • Ensure plant rooms are kept clean, tidy, and secure
What we offer
What we offer
  • Opportunity to transition into a permanent position
  • Fulltime
Read More
Arrow Right
New

Media preservation & audio-visual specialist

The world of media is vast and aging. Our collections span a staggering array of...
Location
Location
Australia , Canberra
Salary
Salary:
45.00 - 55.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
March 11, 2026
Flip Icon
Requirements
Requirements
  • Must be an Australian Citizen to apply
  • Material Intelligence: An understanding of physical media handling and preservation risks
  • Cultural Understanding: A thoughtful approach to the significance of the collections
  • Adaptability: Audio Technicians who are "happy to float" across different projects and tasks
  • Format Knowledge: Familiarity with the evolution of tape, video, and digital audio
Read More
Arrow Right