Clinical Program Success Manager Job at Pomelo Care

Client Success Manager, Providers

The Client Success Manager (CSM) is a seasoned, customer-obsessed professional r...

Location

United States

Salary:

138000.00 - 168000.00 USD / Year

Big Health

Expiration Date

Until further notice

Requirements

8+ years in Client Success, Account Management, or Consulting with significant ownership of large, complex healthcare accounts and a strong record of retention and expansion
Bachelor’s degree required
MBA/MPH or relevant graduate degree preferred
Deep familiarity with healthcare operations and change management within regulated environments required
Excellent organizational and time-management skills
disciplined risk/issue management and deadline accountability
Exceptional communication and interpersonal skills with demonstrated executive presence
able to build and sustain strong relationships across clinical, operational, and executive stakeholders
Analytical fluency and the ability to translate utilization and outcomes data into credible ROI narratives
Experience collaborating cross-functionally and coordinating complex programs

Job Responsibility

Manage strategic, complex, and enterprise healthcare customers and develop account plans with clear goals, risks, and growth strategies (renewal, expansion, multi-site/service line scale)
Build relationships with clinical, operational, IT, revenue cycle, contracting, finance, and executive sponsors
run executive business reviews (JOCs/QBRs) that align on outcomes and next-best actions
Drive onboarding across complex environments, ensuring adoption targets and value realization are met against success criteria
Standardize and improve CS playbooks
Synthesize learnings across accounts to inform repeatable approaches, internal processes, and continuous improvement
Lead cross-functional workstreams across Marketing, Sales, Implementation, Clinical, Product, Market Access, and Legal to support the delivery of positive program outcomes, on time and in scope. Proactively identify and mitigate risks and issues
Partner with teams on renewal and expansion strategy
contribute to SOWs, amendments, and forecasting
Provide timely updates and executive-ready summaries to senior leadership and customer sponsors

What we offer

generous vacation policy
professional development fund
flexible working arrangements
stock options

Fulltime

Clinical Project Manager

Permanent position available immediately located in Paris. The role involves lea...

Location

France , Paris

Salary:

Not provided

AB SCIENCE

Expiration Date

Until further notice

Requirements

Holder of additional training in methodology (CESAM, IUD, …)
Successful experience of Clinical Project Manager in a pharmaceutical company or CRO
6-8 year’s experience in clinical development (Phase II and III)
Experience in oncology or autoimmune inflammatory diseases would be a plus
Experience in international development required
Experience of the regulatory environment for clinical trials
Experience of writing research reports and FDA regulatory dossiers (IND, NDA) and EMA
Fluent in English

Job Responsibility

Design, implementation and coordination of clinical studies with the support of Clinical Operations, Pharmacovigilance, Biometrics and Medical Writing
Plan the clinical development program
Prepare studies protocols, amendments and reports
Prepare regulatory dossiers
Manage relationships with investigators and opinion leaders

What we offer

Salary and package to define according to skills and experience

Fulltime

Vice President, Enzyme Therapies, Clinical Development

The Vice President, Enzyme Therapies, Clinical Development is the head of Resear...

Location

United States , San Rafael

Salary:

307840.00 - 461760.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

M.D. or M.D./PhD degree
15+ years of clinical research and development experience within pharmaceutical/biotech industry
8+ years in a leadership role leading and managing teams
Significant experience in late-stage clinical development within the biopharma industry
Demonstrated leadership of successful regulatory filings (NDA/BLA/MAA) for global clinical programs
Oversite of clinical development of a therapeutic area or multiple assets within a disease area
Excellent track record in building and growing high-performing teams
Excellent leadership and organizational skills, written and verbal communication skills, and interpersonal skills
Ability to effectively influence diverse internal and external customer groups at various levels
Demonstrated strategic and critical thinking, dynamic leadership, and team-building skills

Job Responsibility

Lead the development and execution of the Enzyme Therapies BU pipeline strategy
Oversee strategic selection and prioritization of assets
Build and lead a high-performing, cross-functional development strategy team
Partner with clinical, regulatory, commercial, medical, portfolio strategy, and business development functions
Drive late-stage clinical development, study design, and execution for pivotal and post-marketing studies
Work closely with business development to evaluate and integrate external innovation opportunities
Provide scientific and medical leadership for global regulatory filings and interactions
Serve as the primary communication liaison between the BU Leadership Team and R&D Leadership Team
Ensure key BU portfolio deliverables are planned, executed, and measured
Maintain strong relationships with investigators, regulators, key opinion leaders, and other external stakeholders

What we offer

Discretionary annual bonus
Discretionary stock-based long-term incentives
Paid time off
Company-sponsored medical, dental, vision, and life insurance plans

Fulltime

Senior Technical Product Manager

As a Senior Technical Product Manager, Clinical Data Platform, you will be a key...

Location

United States

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

8+ years of product or technical program management experience in healthcare data platforms, interoperability, or machine learning infrastructure, with a focus on clinical data ingestion and transformation, technology-enabled services industry, or a SaaS product
Experience using and writing queries against data for the purposes of performing preliminary research to inform solution design and build internal business understanding
Strong understanding of the software development lifecycle, Agile methodologies, and cross functional collaboration across engineering, informatics and data science teams
Product development experience supporting LLM pipelines or retrieval-augmented generation workflows using structured and unstructured healthcare data
Proven ability to bridge business objectives and platform capabilities in environments requiring data standardization and semantic normalization

Job Responsibility

Define and drive both short and long term technical roadmaps for data pipeline infrastructure, ensuring scalable, reliable ingestion and transformation of structured and unstructured data across diverse upstream sources and downstream consumers to deliver maximum value with minimum risk
Partner cross functionally with engineering, analytics and key business stakeholders to identify data requirements, translate them into technical specifications and support implementation through backlog grooming, solution design and adoption oversight
Monitor pipeline performance and data quality metrics, proactively investigate anomalies with SQL or equivalent query tools to drive root cause analysis and implement improvements to support data completeness, timeliness, analytics and generative AI initiatives
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful technical solution designs, use data to test hypotheses, and support teams throughout execution
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & internal user feedback

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Director of Operations - Hospital

Directs, executes, plans and manages all assigned operational activities. Develo...

Location

United States , Aurora

Salary:

59.00 - 88.50 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelors in Health Care Administration or related field
Typically requires 7 years of experience in health care administration
Includes 3 years of management experience in a large complex health care organization that includes experiences in overseeing clinical operations, growing revenue and successfully implementing care management and patient experience objectives
Knowledge of various external market forces affecting assigned clinical areas specific to hospitals, practitioners, and third party payers
Knowledge of the health care industry to successfully manage multiple clinical programs
Excellent communication and interpersonal skills to successfully interact with physicians and employees at all levels throughout the organization and within the community
Proficiency in the Microsoft Office Suite or similar products
Advanced knowledge of computer applications in a medical practice setting
Demonstrated success working closely with physicians and providers to foster satisfaction, effective relationships and loyalty
Knowledge in the guidelines and requirements of applicable Regulatory agencies

Job Responsibility

Provides leadership, direction and administration over assigned operations while growing revenue and improving operating margins
Implements clinical operations consistent with programs that optimize best patient care practices which align with AAH’s initiatives
Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations, achievement of superior clinical performance and projected growth
Responsible for executing system specialties or market growth planning and business strategies
Works in collaboration with the governing body, management, medical staff, and clinical areas to plan, promote and conduct quality assessment and improvement activities
Responsible for resolution of any provider and patient concerns that are not resolved at the local leadership level
Responsible for the ongoing development and implementation of improved services and coordinating market relationships that will meet the needs of the patient and community
Ensures compliance with government regulatory agencies and accrediting bodies, as well as state and federal codes and compliance
Performs human resources responsibilities for staff
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Director/senior director, program management

As an experienced Program Manager, you will play a critical role in achieving ou...

Location

United States , Cambridge

Salary:

210000.00 - 320000.00 USD / Year

Beam Therapeutics

Expiration Date

Until further notice

Requirements

12+ years of experience in the life sciences industry
at least 5 years of demonstrated program management experience leading cross-functional teams in biotechnology
BS required
preference for candidates holding an advanced degree (MS, PhD, MBA, etc.)
experience driving cell and/or gene therapy programs is strongly preferred
candidates must live locally and be able to visit our Cambridge location 1–3 days per week as needed
proven ability to manage competing priorities, influence and integrate diverse teams, identify barriers, and manage budgets, timelines, and meeting plans
demonstrated strategic leadership skills, including the ability to influence senior stakeholders and drive decision-making in complex, matrixed environments
experience managing multiple programs or contributing to portfolio strategy and governance
expertise in risk management, scenario planning, and contingency development

Job Responsibility

Overall accountability for program operations
drive the BEAM-302 program team by partnering closely with the Program Lead and cross-functional program team members to manage all operational aspects of the program
lead and operationalize program activities across manufacturing, clinical development, CMC, regulatory, and other cross-functional teams to ensure seamless integration and alignment with BEAM-302 objectives
manage and integrate program plans and cross-functional deliverables (e.g., timelines, budgets, resource allocation, identification of risks and barriers, identification of mitigation plans, development of scenarios, and integration of key documents like TPPs and IDPs)
ensure cross-functional alignment and organizational support for the program plan by facilitating internal and external stakeholder management, as well as communicating program updates at internal forums
provide strategic input into program objectives and ensure alignment with corporate goals
drive scenario planning and trade-off discussions to enable informed decision-making at governance forums
establish proactive risk management frameworks and ensure timely escalation of critical issues
develop contingency plans for high-impact risks and communicate mitigation strategies to leadership
drive cross-functional initiatives that support operational excellence

Fulltime

Director of Operations - Hospital

Directs, executes, plans and manages all assigned operational activities. Develo...

Location

United States , Aurora

Salary:

59.00 - 88.50 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelors in Health Care Administration or related field
Typically requires 7 years of experience in health care administration
Includes 3 years of management experience in a large complex health care organization that includes experiences in overseeing clinical operations, growing revenue and successfully implementing care management and patient experience objectives
Knowledge of various external market forces affecting assigned clinical areas specific to hospitals, practitioners, and third party payers
Knowledge of the health care industry to successfully manage multiple clinical programs
Excellent communication and interpersonal skills
Proficiency in the Microsoft Office Suite or similar products
Advanced knowledge of computer applications in a medical practice setting
Demonstrated success working closely with physicians and providers
Knowledge in the guidelines and requirements of applicable Regulatory agencies

Job Responsibility

Provides leadership, direction and administration over assigned operations while growing revenue and improving operating margins
Implements clinical operations consistent with programs that optimize best patient care practices
Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations
Responsible for executing system specialties or market growth planning and business strategies
Works in collaboration with the governing body, management, medical staff, and clinical areas to plan, promote and conduct quality assessment and improvement activities
Responsible for resolution of any provider and patient concerns that are not resolved at the local leadership level
Responsible for the ongoing development and implementation of improved services and coordinating market relationships
Ensures compliance with government regulatory agencies and accrediting bodies
Performs human resources responsibilities for staff
Develops and recommends operating and capital budgets and controls expenditures

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

New

Medical Director, Hematology

Lead the science that shapes tomorrow's hematology breakthroughs. Proclinical is...

Location

United States , Boston

Salary:

Not provided

Proclinical

Expiration Date

Until further notice

Requirements

Medical degree (MD or equivalent), ideally with Hematology/Oncology fellowship training
Strong interest in developing innovative therapies and impacting patient populations
Experience in clinical research or drug development, spanning Phases I through IV, is preferred
Medical and scientific expertise in hematology or oncology is advantageous
Excellent collaboration and communication skills to work effectively with diverse teams and stakeholders

Job Responsibility

Lead clinical deliverables for a designated section of a clinical program with minimal supervision
Manage operational aspects and ensure successful execution of the clinical program in partnership with global line functions, Clinical Scientists, and Clinical Operations teams
Support and occasionally lead interactions with external collaborators, including regulatory authorities, key opinion leaders, advisory boards, and patient advocacy groups
Collaborate with internal teams such as Research, Early Clinical Development, Medical Affairs, Marketing, and HEOR
Contribute to Global Clinical Development training programs, author or review clinical SOPs, and participate in taskforces or panels to shape clinical development strategies

Clinical Program Success Manager

Pomelo Care

Location:
United States

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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