Clinical Nurse Supervisor Job at Advocate Health Care (Park Ridge)

Clinical Nurse Supervisor

Advocate Health Care

Location:
United States , Park Ridge

Category:
Nursing

Contract Type:
Not provided

Salary:

41.10 - 61.65 USD / Hour

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Job Description:

Clinical Nurse Supervisor for Surgical Specialties/ Neurosciences at Advocate Children's Hospital. Oversees 8 departments with 30 direct reports. Responsible for clinical care, patient satisfaction, operations, associate engagement, growth, and physician/provider engagement.

Job Responsibility:

Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Ensures monthly office inspection checklist and other required audits are conducted
Ensures AMG standing operating procedures are followed
Oversees approved site research activities
Demonstrates independent problem solving, critical decision making
Holds clinical staff accountable to AMG rooming standards
Ensures the timely management of EMR tasks, overdue orders, test result follow-up
Demonstrates appropriate action and takes a lead role in emergency situations
Assures timely response to emergency calls by staff
Identifies, evaluates, and resolves potential safety problems
Ensures staff adherence to timely and accurate documentation of all patient care services
Supports a safe environment for patients and associates
Acts as a role model and champion for Culture of Safety
Works with the manager to resolve patient safety events
Promotes and educates staff on the reporting system
Utilizes information to implement process changes and staff education
Leads site clinical integration activities
Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
Monitors data on a monthly basis, reviews with clinical staff, and physicians and jointly develops improvement plans
Holds self and others accountable to adherence to AMG Service Standards, Behaviors of Excellence, AIDET and MVP
Participates and promotes activities to evaluate and improve processes that will contribute to patient satisfaction
Conducts frequent assessments of patient flow
Responsible for conveying a professional image
Follows through and takes ownership of patient complaints, and practices Service Recovery
Fosters a pleasant and professional environment
Ensures adequate clinical staffing at all times by developing schedules, assignments and modifying as necessary
Assists in coordinating managed care issues and nursing updates
Evaluates service levels and operational procedures
Actively rounds on patients, associates and physicians
Actively participates and/or leads team huddles
Associate Engagement/Human Resources – Collaborates with the practice manager on Human Resource functions
Conducts regular staff meetings and daily huddles with associates
Conducts performance reviews on time
Demonstrates effective time management, problem-solving, collaboration and conflict resolution skills
Consistently ensures manager is fully informed of key events or issues
Provides ongoing performance feedback to associates through coaching and mentoring
Orients and provides training to new associates
Seeks opportunities to further educate and develop the associates and enhance own leadership skills
Assures all associates maintain certification and all required continuing education units (CEUs)
Growth and Funding our Future – Supports initiatives that enhance practice growth as well as retention of existing patients
Participates in activities which foster practice growth
Promotes same day access and is engaged in volume visit targets
Maintains an effective process for inventory control and medication supply utilization
Proactively manages staff schedules to minimize use of overtime, temporary staff, and registry
Works in collaboration with practice site manager to achieve revenue and cost targets
Maximizes team efficiency by utilizing all team members
Physician/Provider Engagement – Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment
Provides support to the onboarding of new physicians/providers
Rounds with physicians/providers daily to review staff issues and to address and resolve operational/clinical concerns
Engages physicians/providers in improving processes, workflow and EMR related concerns
Assists physicians/providers on issues related to patient care and safety
Reviews physician/providers satisfaction results and collaborates with manager/director to execute improvement plans
Miscellaneous – Fulfills additional job-related duties based on operational needs
Actively participates in meetings, committees and projects
Keeps abreast of current clinical standards via literature, educational events and internal and external resources and networking
Participates in activities to enhance professional growth
Maintains licensure and completes required CEUs
Performs other duties as assigned
Performs clinical duties as determined by the needs of the practice site(s)

Requirements:

Graduate from accredited school of nursing
5+ years of nursing experience
BSN preferred
Leadership experience preferred
Pediatric clinic experience preferred
Knowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Comp Laws if applicable
Good communication skills
Proficient with keyboard and computers
Good time management and organizational skills
Current RN Licensure in State of Illinois
Current CPR certification
Ability to work varying shifts any day of the week to meet needs of the site
Ability to work under stressful conditions and difficult situations
Ability to perform lifting/transfer activities relating to patient as needed, ability to stoop/bend
Able to respond quickly to patient needs and work at a fast pace
Work environment includes probability of exposure to adverse, hazardous materials while caring for the sick
Ability to assist in the evacuation of patients in the event of fire or other disaster
Routinely works with potentially infectious specimens and patients
This position will recognize needs and behaviors of a variety of patient age groups
i.e. understand child growth and development, normal pattern of adolescent behavior and look for normal signs of aging
Ability to travel to Advocate locations

Nice to have:

BSN
Leadership experience
Pediatric clinic experience

What we offer:

401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
Opportunity for yearly merit increases
Education Assistance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Advocate Health Care - All Job Offers

Job Link Share:

Clinical Nurse Supervisor

Advocate Health Care

Location:
United States , Park Ridge

Category:
Nursing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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