Client Solutions Manager Job at Vidsy (New York)

Client Solutions Manager

We’re looking for a Client Solutions Manager to join our LA (Malibu) based team....

Location

United States , Los Angeles

Salary:

90000.00 - 120000.00 USD / Year

Vidsy

Expiration Date

Until further notice

Requirements

Strong project management experience (campaigns, timelines, risks, outcomes)
Proven ability to manage client relationships with credibility and confidence
Proven experience integrating solutions into large enterprise clients
A proactive, solutions-driven mindset with great attention to detail
Someone who is curious, collaborative, and thrives in fast-moving environments
Ability to understand the real “why” behind problems and solve them
Leading with composure, confidence, and credibility, no matter the challenge

Job Responsibility

Own end-to-end project management of complex campaigns and projects
Spot challenges early and implement solutions to keep delivery on track
Lead, implement and integrate Vidsy’s solution into Enterprise clients
Share learnings from projects to improve how both clients and Vidsy work
Influence and guide teams to adopt better ways of working
Ensure clients consistently have positive, reliable experiences with Vidsy

What we offer

Share Options: New Joiners receive shares in the business
401k: Planning for the future
Private Healthcare: Comprehensive coverage to keep you feeling your best
Generous Time Off: 25 days PTO plus Federal Holidays
Home Setup: We’ll equip your home office from day one - or give you a budget to offset & build your ideal setup
Flexible Hybrid Approach: Work your way with our virtual-first hybrid approach
Remote Flexibility: Work away from your hub for up to 4 weeks of the year
Volunteer Day: Get a paid day off annually to support a cause you care about
Wellbeing Focus: Access our wellness programs and Employee Assistance Program
Eco Impact: Your carbon footprint offset through our Ecologi partnership

Fulltime

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
Ability to drive holistic operational processes and cross product technical solutions across product areas
Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
Proven Project management skills focused on technical solutions delivery
Operate with a product and solutions mindset
Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
Must possess highly professional presence
Excellent communication and relationship-building skills
Must possess ability to lead working sessions and senior client presentations
Ability to drive consensus and manage differing points of view with composure

Job Responsibility

Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements

Fulltime

Legal Client Solutions Manager

Robert Half is seeking a Legal Client Solutions Manager focused on Business Deve...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's
competitive and motivated by earning unlimited commission
driven and work well self-directed
Bachelor’s degree
able to come on-site three days a week in Westwood

Job Responsibility

develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent
represent our clients as an external ambassador
actively market recruited talent with in-demand skillsets to existing and prospective clientele
conduct virtual and in-person meetings with key hiring managers to senior-level executives
leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients
provide the highest quality customer service to both clients and candidates

What we offer

hybrid remote work options
attractive compensation and lucrative bonus potential
potential in-country and worldwide career mobility
individual and team rewards and recognition
investment in AI and other technology to enable your success
modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Denver

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

Canada , Vancouver

Salary:

155000.00 - 210000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to up-level direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Washington, DC; Denver, CO; Vancouver, BC

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers
Act as an executive sponsor for strategic customers
Partner with product and marketing to shape product roadmap and drive account based marketing activities
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Debt Solutions Manager

We are looking for a Debt Solutions Manager to join our team on a remote basis (...

Location

Canada

Salary:

Not provided

FARBER

Expiration Date

Until further notice

Requirements

Proven willingness to develop and grow a practice area with the support of firm management
Enrollment in the Trustee’s program, or desire and willingness to enroll in the program, would be an asset but is not a requirement
Completion of, or willingness to enroll in, the Insolvency Administrator’s Course would be an asset
Consumer insolvency practice experience is considered an asset but is not a requirement
Excellent listening, selling and closing skills in the context of our highly professional and ethical standards
Demonstrated track record in achieving sales quotas and results oriented attitude
Strong interpersonal and negotiations skills
Proficiency in personal one-on–one marketing
experience in building trust and maintaining long term referral relationships
High personal standards of integrity, honesty, empathy and trustworthiness

Job Responsibility

Handling inbound calls from potential clients to determine if one of our services (bankruptcy and consumer proposal) are best suited to resolve their specific financial situation and redirecting clients to appropriate resources and affiliates when our solutions are not suitable
Working with different types of leads from multiple sources and displaying the flexibility needed to adapt to the varying demands this requires
Meeting and exceeding performance metrics and measurement benchmarks related to conversion rates
Striving to improve against metrics and increase conversion rates while balancing this with the need to ensure client satisfaction
Creating a superior customer experience through engagement, listening, and understanding the needs of potential clients
and showing compassion and empathy while guiding the clients through their options
Developing, maintaining and applying the learned knowledge of our specialized industry
Working closely with all support functions to ensure optimal employee and client journeys are accomplished
Effective and ongoing communication with clients during the initial stages of an engagement to ensure successful enrollment into one of the Farber offerings
When applicable, prepare all necessary regulatory documents required to file either the bankruptcy or proposal

What we offer

Remote work model
Flexible work arrangements
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Fulltime

Enterprise Solutions Manager

The Enterprise Solutions Manager drives operational excellence and client succes...

Location

United States , Austin; London; New York; San Francisco Bay Area; Warsaw; Washington DC–Baltimore

Salary:

108000.00 - 147000.00 USD / Year

Invisible Technologies

Expiration Date

Until further notice

Requirements

Experience in consulting, banking, technology, or high-growth startup environments
Proven track record building operations and processes from 0-1
Strong project management experience with complex, multi-stakeholder initiatives
5+ years experience in a client-facing role working with enterprise accounts and stakeholder management
Advanced proficiency in Excel, Google Suite, and data analysis tools
Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
Strong bias toward action with demonstrated ownership mentality

Job Responsibility

Partner with Directors on client meetings, requirement scoping, and strategic solution design
Serve as bridge between enterprise clients, global talent network, and internal delivery teams
Design and implement scalable operational processes from 0-1
Collaborate extensively with product and engineering teams on technical handoffs and automation
Lead project delivery, performance analysis, and quality optimization across workflows
Conduct daily team reviews and mentor operational staff
Build data-driven insights and support real-time analytics initiatives

What we offer

Bonuses and equity are included in offers above entry level

Fulltime

Client Solutions Manager

Vidsy

Location:
United States , New York

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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