Client Services Intern Job at FM (San Pedro Garza García)

Client Services Intern

FM

Location:
Mexico , San Pedro Garza García

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. We are seeking a college student interested in learning more about the Insurance industry. This internship will focus on the day-to-day business handlings of our Client Services/Compliance department.

Job Responsibility:

Vendor Set Up: Manage the vendor set-up process
Communicate with brokers and clients via email/phone calls
Scan invoices into the system
Gain skills in communication and system processes
Confirmation of Reinsurance: Handle the receipt, scanning, and uploading of Signed Confirmation of Reinsurance documents
Facilitate smoother audits by ensuring timely and accurate document management
Communicate with Business Administrative Manager and manage electronic filing of documents
Learn about the audit process and relevant regulations
Follow-up on AML Documents: Assist with following up on AML approvals by communicating with local clients and brokers
Manage a shared inbox and serve as a backup when needed
Learn about the AML approval process and how to organize follow-ups
Audit Support: Support the team by uploading necessary documents into the audit file
Ensure all documents are properly filed to facilitate audits
Familiarize with various systems and maintain effective communication

Requirements:

Currently enrolled in a Business Administration or a similar academic program
Demonstrated strong knowledge of technology, including Microsoft CRM and Microsoft Office
Demonstrated customer support, and analytical problem-solving skills
Ability to work independently and as part of a team
Strong time management, project management, communication, and organizational skills
Ability to effectively prioritize multiple assigned tasks
Familiarity accessing/using databases to retrieve, use, and present data
Fluent spoken/written English

Additional Information:

Job Posted:
January 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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