Client Services Assistant Job at Kansas State University (Manhattan)

Client Services Assistant

Kansas State University

Location:
United States , Manhattan

Category:
Customer Service

Contract Type:
Not provided

Salary:

15.50 - 17.50 USD / Hour

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Job Description:

The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking a Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. This position is responsible for providing quality client services at the Veterinary Health Center, as well as providing clerical and administrative support for Client Services. Hospital mission includes requirement of providing quality medical services to clients and training for professional veterinary students. Client services must be provided in a professional manner, since first impression of service quality must be established at the time of initial contact to facilitate customer satisfaction, good will, and repeat customer business. Working hours for this position will be Wednesday-Saturday, 12pm-10pm.

Job Responsibility:

Providing quality client services at the Veterinary Health Center
Providing clerical and administrative support for Client Services
Helping facilitate exemplary patient care and quality customer service

Requirements:

Requires a high school diploma (or equivalent)
One year of relevant experience. (Requirements may be met through a combination of education and experience.)

Nice to have:

Bachelor’s degree or at least two years of post-high school experience
Two years of experience in clerical or office support work preferred
Training in general office practice
Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position
Good public relations skills, including the ability to communicate professionally under stress
Working knowledge of medical terminology
Computer skills, including knowledge of work processing computer software and medical data base programs
Ability and skills to efficiently coordinate calls on a multi-line telephone system
Ability to collaborate with established procedures, protocol and instruction from supervisor
Ability to complete data entry in computer system accurately and in a timely fashion
Ability to apply skills of a service-oriented nature position to the public, faculty and students in order to promote harmonious working relationships and excellent veterinary medical care for patients

What we offer:

24 vacation days plus other paid time off (holidays, sick, and discretionary)
Health insurance
Life insurance
Retirement plans

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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