Client Services Administrator Job at Robert Half (Hartland)

Client Services Administrator

Robert Half

Location:
United States , Hartland

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented Client Services Administrator to join our team in Hartland, Wisconsin. In this role, you will play a key part in supporting the Client Services Specialist team by managing customer accounts, ensuring data accuracy, and coordinating tasks across departments. This is a Contract to permanent position, offering an opportunity to grow within the printing and publishing industry.

Job Responsibility:

Accurately enter client and account data while checking for errors and reporting any discrepancies to the team lead
Create and manage job tickets in internal systems, ensuring they are clear and comprehensible
Maintain and update customer records by reviewing, correcting, and reentering data in compliance with company policies
Coordinate with multiple departments to ensure production tasks are completed with a high level of detail
Address client complaints by identifying issues, determining solutions, and following through to ensure resolution
Gain proficiency in internal software systems and demonstrate knowledge of promotional or print product processes
Handle daily routing of GB tickets and tracking of Permit 4 items
Perform monthly proofing of promotional materials and maintain filing systems for department records
Sort and distribute job tickets to relevant teams and accounting staff
Update spreadsheets and route paperwork related to various client accounts and projects

Requirements:

At least 1 year of experience in administrative support or a related role
Proficiency in data entry with a focus on accuracy and attention to detail
Ability to manage support tickets and maintain organized records
Strong communication skills for interacting across departments and handling inbound calls
Familiarity with internal systems and processes, particularly in a printing or publishing environment
Problem-solving skills to address client concerns and implement effective solutions
Experience in coordinating tasks and managing spreadsheets
Ability to work independently while ensuring tasks are completed on time

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 17, 2026

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Job Link Share:

Client Services Administrator

Robert Half

Location:
United States , Hartland

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 17, 2026

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