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Client Service Associate

avomind.com Logo

Avomind

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Location:
Hong Kong, Hong Kong

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

425700.00 - 586400.00 USD / Year

Job Description:

As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek. To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.

Job Responsibility:

  • Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
  • Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
  • Understand the project brief and the legal and regulatory environment in which your clients operate
  • Apply the compliance protocols to each situation
  • Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your client’s projects
  • Take on direct revenue responsibility and own monthly targets from the outset

Requirements:

  • Undergraduate degree, no subsequent experience necessary
  • Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
  • Extracurricular achievement throughout school and university
  • Internship experience evidencing an interest in business
  • Outstanding communication skills
  • Fluent English or C2 level is required
  • foreign language skills are desired

Nice to have:

foreign language skills

What we offer:
  • 15 days annual leave
  • six months full maternity leave
  • six weeks full paternity leave
  • Private medical & dental insurance
  • annual health check-ups
  • Tax-advantaged housing allowance up to 50% of monthly base salary
  • State-of-the-art office with amenities in the heart of Hong Kong
  • option to WFH each Friday

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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