Client Relations Specialist, Robert Half

Client Relations Specialist

Robert Half

Location:
United States, Thomson

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join our team as a Client Relations Specialist to foster strong relationships with customers by addressing their inquiries, providing tailored solutions, and ensuring a seamless service experience. This role offers the opportunity to collaborate with internal teams while contributing to the growth of our business.

Job Responsibility:

Respond promptly to customer inquiries regarding product offerings, pricing, availability, and production timelines
Develop a clear understanding of customer needs to offer personalized solutions
Coordinate and arrange meetings with both current and potential clients
Stay informed about product details
Partner with the outside sales team to strategically grow and develop business accounts
Confirm technical details with customers and/or the regional sales manager
Prepare detailed production orders based on customer purchase orders
Work closely with production teams to ensure timely availability and delivery of materials

Requirements:

Proficiency in using CRM software to manage customer interactions and data
Experience handling inbound and outbound calls to assist customers and address their concerns
Strong skills in managing billing functions and resolving customer complaints effectively
Advanced knowledge of Microsoft Excel, including the ability to create and work with formulas
Proven track record in account management and outbound sales
Excellent communication and interpersonal skills to build and nurture client relationships
Ability to multitask and prioritize tasks in a fast-paced environment
Collaborative mindset with the ability to work closely with internal teams to meet customer needs

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
August 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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