Client Management Officer

• Partner with Parent Account Management teams, Risk, service organization, product and sales teams to achieve the best solutions for portfolio of clients
• prospect new Subsidiary Account Management clients and acquire new business from these clients building up local/regional relationships
• appropriately assess risk when business decisions are made
• improve knowledge of Clients' needs from information sharing, and regular client calling program
• recommend solutions to address clients’ needs
• enhance collaboration across product and customer groups
• partner with product specialists to drive overall client satisfaction, build client loyalty, and respond to client escalation issues
• understand the dynamics of the local financial markets, banking industry and regulatory environment
• know competition and be able to provide critical input to win transactions
• manage client’s expectations and effectively engage in difficult discussions with clients
• assist Banker with the preparation of relationship reviews and client portfolios
• facilitate credit originations, credit allocation, approvals, documentation, bookings, fee collections and renewals for facilities.

• 2 to 5 years of work experience in banking or financial services with client management and/or sales responsibilities
• knowledge of banking products
• strong knowledge of financial statement analysis and financial mathematics
• strong computer skills with experience working in Windows environment (Excel, Word, Power Point)
• analytical and strong ability with numbers
• professional degree in Business Administration, Finance or Economics or equivalent work experience
• master’s degree in finance or business administration is a plus
• proactive and positive attitude
• disciplined, highly organized and self-motivated
• highly accurate worker with high level of attention to details
• able to perform under pressure and work to deadlines
• results and service oriented
• very strong interpersonal skills, required to work in a highly demanding teamwork environment
• excellent communication and sales skills
• ability to manage and solve problems and conflicts
• strong leadership and influence skills
• respect for Compliance and Controls.

Master’s degree in finance or business administration.