Client Liaison and Admissions Executive

• Manage delegate registration, invoicing, CRM entry and communication
• Provide timely and informative responses to all registration queries
• Guide delegates through the enrolment process, including pre-arrival support
• Maintain accurate admissions data and support deferred training cases
• Offer a warm welcome and ongoing assistance during delegate stays
• Coordinate with operations teams to ensure seamless course delivery
• Assist with course scheduling and logistics
• Collaborate with marketing to support promotional efforts
• Organise transfers, accommodation, and client activities
• Represent the company at induction and welcome events
• Ensure all delegate information is complete and accurate

• Educated to degree level (or equivalent)
• A strong communicator with excellent interpersonal skills
• Experienced with Microsoft Office, especially Excel
• Familiar with CRM software (e.g., HubSpot)
• Organised, adaptable and solutions-oriented
• Culturally aware, with experience in international or multi-cultural workplaces
• Goal-driven, with a proven track record of achieving KPIs
• Able to multitask and manage competing priorities in a busy environment

Previous experience in hospitality or client-facing roles

• Career Development: Mentoring, training and opportunities for growth
• Inclusive Culture: Join a diverse and collaborative team
• Work-Life Balance: Flexible working options and wellbeing support
• Competitive Pay: £13.85 per hour + holiday pay + Office Angels support