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Client Advisor

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Groupe Kering

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Location:
Italy , Gallarate

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.

Job Responsibility:

  • Finalize sales targets achievements in line with company strategy
  • Embraces the clienteling culture of building strong and long-term relationship with clients
  • Collect and update client information to ensure an efficient use of CRM
  • Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
  • Understands luxury, the collections and fashion trends
  • Works on silhouettes, brings alternative items to get clients to discover more about the collection
  • Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
  • Knows and applies company policies, procedures and guidelines
  • Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information

Requirements:

  • Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
  • Excellent client service attitude and high flexibility to adapt to several types of Clients
  • Excellent communication and emphatic skills
  • Good team player
  • Multitasking, flexible
  • Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
  • Fluency in English is mandatory
What we offer:
  • Opportunity to join a global Luxury Group that offers endless possibilities to learn and grow
  • Talent development is a managerial principle
  • Committed to fostering internal mobility
  • Promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment
  • Committed to building a diverse workforce
  • Equal Opportunity Employer

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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