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Client Account Manager - Subsea Mechanical Tooling Services

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SUBSEA TECHNOLOGY & RENTALS (STR)

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Location:
United Kingdom , Aberdeen

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a dynamic, results-oriented Rental and Services Account Manager to grow our subsea mechanical tooling business. The Rental & Services Account Manager will focus on developing new business opportunities, representing STR at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management (KAM). This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalize on market trends. Own and grow a portfolio of offshore energy clients (operators, vessel/ROV contractors, EPCs) for our subsea mechanical tooling, survey and Inspection services offering. Based in Aberdeen with regional travel.

Job Responsibility:

  • Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor
  • Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability
  • Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings
  • Ensuring good communication throughout departments and group offices
  • Identify opportunities for STR products and supply feedback and ideas into the R&D department
  • Comply with the STR Compliance Program, policies and procedures for both sales and operations aspects of this role
  • Hands-on understanding of subsea mechanical tooling (ROV / Diver and Decommissioning) equipment
  • Attend meetings and carry out other duties as required
  • Own and grow accounts (ESCA): build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets
  • Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction
  • Quote → contract discipline: Prepare proposals and statements of work, size and select tooling, and price competitively
  • negotiate terms
  • issue terms and conditions and End-User Statements with every quote
  • ensure PO and EUS receipt
  • issue Order Acknowledgements
  • Cross-functional delivery: Work with engineering, workshops, and logistics to mobilize complete spreads from Aberdeen, Norway, and other sites on time and to specification
  • Technical stewardship: interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec
  • Market & fleet insight: rack fleet demand and competitor pricing
  • feed data-driven recommendations to Capex planning and product and R and D for new or upgraded tools
  • Compliance & systems: STR Compliance Program/policies/procedures
  • capture all correspondence in C-SAM and maintain accurate CRM/forecasting
  • Business development activity: run demos/Lunch & Learns, support tradeshows, produce reports/forecasts, and contribute to group sales initiatives

Requirements:

  • Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor
  • Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability
  • Conduct market research to identify emerging trends, customer preferences, and competitive landscape
  • Use insights to recommend service enhancements and new offerings
  • Ensuring good communication throughout departments and group offices
  • Identify opportunities for STR products and supply feedback and ideas into the R&D department
  • Comply with the STR Compliance Program, policies and procedures for both sales and operations aspects of this role
  • Hands-on understanding of subsea mechanical tooling (ROV / Diver and Decommissioning) equipment
  • Attend meetings and carry out other duties as required
  • Own and grow accounts (ESCA): build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets
  • Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction
  • Quote → contract discipline: Prepare proposals and statements of work, size and select tooling, and price competitively
  • negotiate terms
  • issue terms and conditions and End-User Statements with every quote
  • ensure PO and EUS receipt
  • issue Order Acknowledgements
  • Cross-functional delivery: Work with engineering, workshops, and logistics to mobilize complete spreads from Aberdeen, Norway, and other sites on time and to specification
  • Technical stewardship: interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec
  • Market & fleet insight: rack fleet demand and competitor pricing
  • feed data-driven recommendations to Capex planning and product and R and D for new or upgraded tools
  • Compliance & systems: STR Compliance Program/policies/procedures
  • capture all correspondence in C-SAM and maintain accurate CRM/forecasting
  • Business development activity: run demos/Lunch & Learns, support tradeshows, produce reports/forecasts, and contribute to group sales initiatives
What we offer:
  • Private medical insurance , including dental and vision
  • Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns
  • Comprehensive, ongoing training and development programmes such as STR Academy
  • Bonus plan
  • Holiday purchase scheme
  • Social events
  • Charity/community events
  • Service awards
  • Competitive salary

Additional Information:

Job Posted:
December 12, 2025

Expiration:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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