Claims Operations Technician Job at Lawes Consulting Group (London)

Claims Technician Construction & Engineering

Due to continued growth and expansion, we currently have an exciting opportunity...

Location

United Kingdom , London

Salary:

Not provided

McLarens LLC

Expiration Date

Until further notice

Requirements

Demonstrable claims technician experience, including caseload management
A keen interest in construction related insurance matters and a willingness to learn and develop
An organised and methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
Able to self-manage workload, whilst remaining a team player
Good working knowledge of Word and Excel
Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
Thrive in a high-pressured working environment
Be driven to meet and exceed targets
Flexible with regards to travel which may be required as and when

Job Responsibility

Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging
Working closely with Adjusters to assist with investigation, claims management and validation enquiries
Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
Assisting in the overseeing Adjuster caseloads when necessary, during periods of leave
Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a secondary point of contact where needed for interested parties
Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales
Aiding in the preparation of co-insurers apportionment spreadsheets
Ensuring time reporting and billing is compliant with internal standards processing and systems
Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports
Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security

Senior Claims Technician

Senior Claims Technician role with a leading name in the market, offering hybrid...

Location

United Kingdom , Birmingham

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience in (Re)Insurance within a technical capacity
Strong aptitude for numbers
Proficiency in Microsoft Excel and other Microsoft Office applications
Willingness to learn and adapt
Strong organizational skills
Ability to manage workloads effectively
Familiarity with London Market systems such as CLASS/ECF and the IMR
Experience with Delegated Authority (Binders, Lineslips, Consortia)
Knowledge of Bordereau, particularly Lloyd's standard V5

Job Responsibility

Manage an assigned client portfolio
Take full responsibility for technical duties related to client accounts, premiums, and claims
Collaborate with Market Fiduciary to assist in the collection of funds
Oversee brokerage receivables, funding, retention, e-trading, post-booking receipts, ad hoc reporting requests, payment of funds, and all related management and transactional processes
Build and maintain strong relationships with Brokers, Clients, and Markets
Participate in training sessions and contribute to troubleshooting and process improvement within the Binder and Facility service team
Managing client accounts and ensuring the accuracy of technical processes
Collaborating with internal teams and external stakeholders to resolve issues and ensure smooth operations
Utilizing analytical skills to handle data and reporting requests
Participating in team discussions and training to enhance service delivery

What we offer

Hybrid working pattern (two days remote, three days in office)
Opportunity to work with experienced professionals in a global organization

Fulltime

Account Technician

The French operations department oversees the portfolio of brokers / clients and...

Location

France , Paris

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

A recognized insurance qualification (or equivalent in the financial sector), or are interested in doing so
Good understanding of relevant products, wordings, terms and conditions, coverages and the policy administration life cycle including information collection, policy insurance, premium bookings, credit control, cancellation
At least 2 years of policy management/administration experience in an underwriting support or management role in the insurance sector. Alternatively, experience of administrative task in other businesses
Excellent time management skills and experience of scheduling tasks in accordance with daily review of priorities
Good verbal and written communication and interpersonal skills, you also create positive relationships throughout your network
Knowledge of Microsoft Office applications
A willingness to learn and explore how AI can enhance your role, and the broader organization is expected
Native level of French and minimum B1 English

Job Responsibility

Be responsible for accounts of different complexities
Serve our clients and brokers by responding to their requests and managing their policies throughout the year (drawing up contractual documents, certificates, invoicing, payment follow-up...)
Collaborate effectively with all our underwriting, claims, third party and technical accounting teams
Supporting other departments on matters requiring the contribution of the French operations department: management of accounting suspense, audit of compliance with underwriting rules, questions from the Claims department, etc.
Being the service partner to the underwriting department by ensuring the preparation of data required for portfolio renewal as well as the implementation of new business: inputting or updating data in the pricing or underwriting systems, carrying out certain verifications prior to studying the risk
Manage own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure

What we offer

We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach

Fulltime

Pharmacy Operations Manager

When you step behind the counter as a pharmacy operations manager, you’ll always...

Location

United States , Albertville

Salary:

22.50 - 31.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
PTCB or ExCPT certification (except in Puerto Rico)
Has one year of work experience as a pharmacy technician in a retail or hospital setting
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Job Responsibility

Accountable for performing day-to-day non-clinical pharmacy operations, administrative activities
Ensures efficient pharmacy workflow and a positive patient experience
Serves as a full-time certified pharmacy technician
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions
Supervising pharmacy technicians and pharmacy cashiers
Responsible for the selection, scheduling, and development of pharmacy technician personnel
Leads training, coaching, and performance management of pharmacy technicians
Makes decisions regarding performance management including discipline and termination
Engages customers and patients by greeting them and offering assistance
Resolves customer complaints

What we offer

Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

Pharmacy Operations Manager

When you step behind the counter as a pharmacy operations manager, you’ll always...

Location

United States , Rockford

Salary:

22.50 - 31.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
PTCB or ExCPT certification (except in Puerto Rico)
Has one year of work experience as a pharmacy technician in a retail or hospital setting
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Job Responsibility

Accountable for performing day-to-day non-clinical pharmacy operations, administrative activities
Ensures efficient pharmacy workflow and a positive patient experience
Serves as a full-time certified pharmacy technician
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions
Supervising pharmacy technicians and pharmacy cashiers
Responsible for the selection, scheduling, and development of pharmacy technician personnel
Leads training, coaching, and performance management of pharmacy technicians
Makes decisions regarding performance management including discipline and termination
Engages customers and patients by greeting them and offering assistance
Resolves customer complaints and answers non-clinical questions

What we offer

Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

Pharmacy Operations Manager

When you step behind the counter as a pharmacy operations manager, you’ll always...

Location

United States , Upper Arlington

Salary:

22.50 - 31.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
PTCB or ExCPT certification (except in Puerto Rico)
Has one year of work experience as a pharmacy technician in a retail or hospital setting
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Job Responsibility

Accountable for performing day-to-day non-clinical pharmacy operations, administrative activities
Ensures efficient pharmacy workflow and a positive patient experience
Serves as a full-time certified pharmacy technician
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions
Supervising pharmacy technicians and pharmacy cashiers
Responsible for the selection, scheduling, and development of pharmacy technician personnel
Leads training, coaching, and performance management of pharmacy technicians
Makes decisions regarding performance management including discipline and termination
Engages customers and patients by greeting them and offering assistance
Resolves customer complaints

What we offer

Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

Certified Pharmacy Technician

When you step behind the counter as a certified pharmacy technician, you’ll alwa...

Location

United States , Pueblo

Salary:

17.50 - 21.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.

Job Responsibility

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members.
Develops strong relationships with most valuable customers.
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.

What we offer

Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

Parttime

Claims Resolution Specialist

The Claims Resolution Specialist will respond to a high volume of second level i...

Location

United States , Santa Rosa

Salary:

32600.00 - 54300.00 USD / Year

First American Financial

Expiration Date

Until further notice

Requirements

High School Diploma
Must have at least 2 years of customer service experience in a contact center environment
Strong understanding of Home Warranty polices and technical expertise with systems and appliances
Ability to present data in a clear and understandable manner
Excellent verbal and written communications skills
Ability to anticipate customer needs
Exceptional customer service skills
Good organizational skills with the ability to multi-task, prioritize and follow up
Ability to effectively manage difficult situations and customers
Must be analytical and detail oriented

Job Responsibility

Take ownership of an assigned caseload from the investigation of the claim through resolution
Make decisions and authorize work orders up to a set level
Identify issues, analyze claim and work order facts, gather, review, research and document pertinent information
Take reports from technicians and homeowners
Answer incoming calls, emails and voicemails from customers, contractors and escalated calls in a timely manner and according to guidelines
Purchase necessary parts and equipment within a specified limit and skill set
Provide homeowners with all relevant information pertaining to contract, claim or work order
Obtain any necessary documentation from the customer and/or technician
Offer and explain terms and conditions of claim options, denial, cash out, replacement, reimbursement, outside reimbursement and process payment requests
Provide assistance with inbound call volume as needed

What we offer

medical
dental
vision
401k
PTO/paid sick leave
employee stock purchase plan

Fulltime

Claims Operations Technician

Lawes Consulting Group

Location:
United Kingdom , London

Category:
Insurance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
August 06, 2025

Expiration:
March 31, 2026

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