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Claims Handler

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , Chelmsford

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Category:

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Contract Type:
Not provided

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Salary:

27000.00 - 35000.00 GBP / Year

Job Description:

Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues.

Job Responsibility:

  • Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution
  • Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes
  • Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage
  • Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy
  • Maintain precise and up-to-date records within the Claims Management System
  • Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies
  • Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process
  • Monitor and uphold productivity, service quality, and performance standards consistently
  • Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities
  • Support internal and external audits by providing accurate and timely information as required
  • Participate in internal and client-facing review meetings when appropriate
  • Embrace and contribute positively to change initiatives within the claims handling team

Requirements:

  • Experience working within claims
  • Capable of investigating and negotiating liability disputes
  • Capable of accurately assessing General Damages
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Willingness to learn
  • Proactive mindset
What we offer:
  • On-site parking
  • 25 days holiday plus bank holidays
  • Frequent socials, including Summer and Christmas parties
  • Environmentally conscious - you'll be supplied with sustainable products
  • Company lunches
  • Excellent progression opportunities
  • Opportunity to participate in local fundraising
  • Long service awards
  • Amazing in-house training

Additional Information:

Job Posted:
October 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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