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Claims Data Analyst

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Chemist Warehouse

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Location:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Working in our Store Operations & Support team, this role supports Profectus users in the day-to-day management of agreements and claims, helping to ensure information is accurate and up to date. You will assist with group and one-on-one training, prepare and distribute regular reports for stakeholders, and support audit activities by validating claims. Working closely with the Senior Claims Data Analyst, you will help respond to ad-hoc requests, maintain process documentation, and contribute to the smooth running of claims processes.

Job Responsibility:

  • Assist Profectus users with creating error-free agreements, updating information in existing agreements, and managing claims
  • Support the delivery of group user training sessions and conduct one-on-one training with users as required
  • Update process flowcharts on a regular basis to ensure information remains current and accurate
  • Prepare and distribute regular reports to stakeholders, such as the Monthly Agreements Report and Monthly Claims Approval Report
  • Provide distributor breakdown reports to suppliers when requested
  • Support the Profectus audit process by validating missing claims
  • Assist the Senior Claims Management Analyst with ad-hoc stakeholder requests and help resolve day-to-day process issues

Requirements:

  • 1-2 years’ experience in a similar role, ideally within claims, data, analytics, or a business-focused environment
  • Intermediate to advanced Microsoft Excel skills, with the ability to analyse data and produce meaningful insights
  • Excellent written and verbal communication skills, with the confidence to deliver training and liaise with a wide range of stakeholders
  • Highly adaptable and comfortable working in an environment with evolving processes and priorities
  • Exceptional attention to detail, with the ability to identify, investigate, and resolve process issues
  • Proactive, results-driven, and willing to take initiative with a hands-on, practical approach

Nice to have:

  • Experience in analytics or business analysis is advantageous
  • Qualifications in Business, Analytics, Statistics, or Finance are desirable but not essential for someone with a strong appetite to learn and take on new challenges
What we offer:
  • Career growth and development opportunities in a supportive and collaborative working environment
  • Access to discounts across all our affiliated brands, as well as other retail partnerships
  • Free annual flu vaccinations
  • Access to our Employee Assistance Program

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Job Link Share:

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