Claims Adjuster, Office Angels

Office Angels

Location:
United Kingdom, Chelmsford

Category:
Insurance

Contract Type:
Not provided

Salary:

27000.00 - 35000.00 GBP / Year

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Job Description:

Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Adjuster to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues.

Job Responsibility:

Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution
Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes
Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage
Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy
Maintain precise and up-to-date records within the Claims Management System
Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies
Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process
Monitor and uphold productivity, service quality, and performance standards consistently
Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities
Support internal and external audits by providing accurate and timely information as required
Participate in internal and client-facing review meetings when appropriate
Embrace and contribute positively to change initiatives within the claims handling team

Requirements:

experience working within claims
capable of investigating and negotiating liability disputes
capable of accurately assessing General Damages
excellent written and verbal communication skills
strong attention to detail
willingness to learn
proactive mindset

What we offer:

On-site parking
25 days holiday plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Claims Adjuster