Circular Sales Specialist, IKEA

IKEA

Location:
South Korea, Goyang-Si, Gyeonggido

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility:

You ensure that the Circular hub, both in-store and online, is in excellent shape, fully stocked, and commercially presented to deliver a great customer experience
You make sure that merchandising basics are in place, steer customers toward optimal sales channels, and present the IKEA product range in a way that inspires and satisfies
You leverage the different IKEA sales and communication channels, as well as IKEA know-how, to create the best commercial outcomes for various customer needs
You take ownership of your department’s commercial goals and secure that the established action plan delivers on all circular and commercial priorities
You follow up on sales performance and take proactive actions to improve results by using proven solutions and identifying opportunities for improvement
You implement and train co-workers in commerciality and selling techniques to enhance the customer shopping experience in the Circular hub
You work closely with the Selling team and other functions to improve and optimize product flows to Recovery, especially during range changes, launches, campaigns, and outgoing processes
You promote IKEA’s social and environmental commitments and collaborate with your team to contribute to sustainability and circularity goals
You support product quality and safety efforts by reporting potential issues and ensuring all required product information and warnings are clearly communicated to customers in the Circular hub
You support the Product Quality & Recovery Manager by indirectly leading the team together with other specialists—assigning tasks and supervising daily operations when required

Requirements:

You have a passion for selling, reaching your goals and getting the best for IKEA customers
You have the IKEA values accurately reflect your own values
You understand the competitors and your local market
You have the right attitude and behaviour to sell actively and help customers to buy
You are understanding of customer behaviour
You are understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals
You have ability to make things happen by championing flexibility, speed and simplicity
You have a considered decision-maker
You have ability to take responsibility and delegate when necessary
You are a good communicator who speaks to co-workers and customers in a friendly and engaged manner
You have ability to numeracy and computer (Excel) literacy and analytical skills
You have ability to lead business through people by demonstrating strong leadership capabilities

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Circular Sales Specialist