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We are The Light, delivering a unique, immersive experience that surprises and delights our guests across 14 UK locations. We bring people together to enjoy great films, friendly service, and a brilliant atmosphere — all under one roof. We’re looking for a reliable and enthusiastic Cinema Supervisor to support our front-line team and help keep things running smoothly during busy shifts. Whether you're managing the floor, leading by example, or helping guests at the tills, as a Supervisor you’ll play a key part in delivering the fantastic experience we’re known for.
Job Responsibility:
Support the management team in leading day-to-day operations
Supervise and guide team members during shifts, helping them deliver great service
Be a visible point of contact for guests, responding to queries and handling any issues professionally
Help maintain high standards across cleanliness, safety, and presentation
Carry out keyholder responsibilities including opening and closing the venue
Support with staff training, daily briefings, and ensuring operational checklists are followed
Lead by example to create a positive, fun, and welcoming environment
Requirements:
Experience in a team leader or supervisor role in hospitality, leisure, or retail
A confident, friendly communicator who enjoys working with people
Calm under pressure and well-organised during busy periods
A hands-on approach and a willingness to get stuck in wherever needed
Passionate about delivering excellent service
Flexible and happy to work evenings, weekends, and holidays
What we offer:
Extra pay on Bank Holiday
28 days holiday
Free cinema tickets for family and friends
Employee discounts
Career development opportunities
Wagestream – access your earned pay when you need it