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Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that's how you'll make movies better.
Job Responsibility:
Drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience
Develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business
Requirements:
A strong commitment and willingness to work with others
Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap
A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones)
You appreciate the things that make people different from you and understand that there is always more to learn
Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same
You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You’ll have a safe way to get to and from work
What we offer:
Unlimited free cinema tickets for you, and 12 friends and family tickets every three months
Up to 40% discount on our food and drinks, including our in-cinema Costa Coffee stores
Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing
The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme
Fantastic career development opportunities across our cinemas and support offices
An easy-to-use app for booking holidays and requesting days off, supporting flexible working