Chinese Restaurant Waiter, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Luoyang

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Chinese Restaurant Waiter position at the Luoyang Marriott Hotel involves serving food and beverages to guests, ensuring cleanliness and adherence to quality standards, and working in a professional, team-oriented environment. Marriott Hotels commit to providing equal opportunity employment and a welcoming, innovative space for employees to pursue their passions.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items, turning off lights, etc.
present physical and accurate check to guest and process payment
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge guests according to company standards
anticipate and address guests’ needs
assist individuals with disabilities
thank guests with genuine appreciation
develop and maintain positive working relationships with others
support team goals
listen and respond appropriately to concerns of other employees
ensure adherence to quality expectations and standards.

Requirements:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items, turning off lights, etc.
present physical and accurate check to guest and process payment
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
read and visually verify information in various formats
stand, sit, or walk for an extended period of time
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by supervisors.

Nice to have:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience.

What we offer:

Opportunities for training, development, and recognition
a place where you can pursue your passions in a luxury environment
focus on holistic well-being.

Additional Information:

Job Posted:
July 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Chinese Restaurant Waiter