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Change Analyst

auspost.com.au Logo

Australia Post

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Location:
Australia, Richmond

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Help us deliver a better tomorrow. Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. Help us deliver like never before. We're hiring for a Change Analyst. In this new role, you’ll be supporting the change management analytical and reporting requirements for projects/programs. This includes reviewing and analysing business processes, assessing impacts on people, technology and transition activities, and collating and interpreting data to report on change progress, status and risks. You’ll be working closely with project and change managers, and will contribute to developing the change strategy and support the planning and execution of change management activities. This includes engaging with a diverse range of stakeholders, building the case for change through data analysis, evaluating change impacts and requirements, and designing effective intervention solutions. You will also create communications collateral to support engagement. The position applies a structured methodology and toolset to deliver change in alignment with the enterprise change management framework and recognised industry best practice standards.

Job Responsibility:

  • Support the change management analytical and reporting requirements for projects/programs
  • Review and analyse business processes
  • Assess impacts on people, technology and transition activities
  • Collate and interpret data to report on change progress, status and risks
  • Work closely with project and change managers
  • Contribute to developing the change strategy
  • Support the planning and execution of change management activities
  • Engage with a diverse range of stakeholders
  • Build the case for change through data analysis
  • Evaluate change impacts and requirements
  • Design effective intervention solutions
  • Create communications collateral to support engagement
  • Apply a structured methodology and toolset to deliver change in alignment with the enterprise change management framework and recognised industry best practice standards
  • Supports senior change roles to develop the program change strategy and plan including collation of data to establish the case for change
  • Supports the change and project managers with the integration of change management activities into the overall program plan
  • Collects and analyses data for stakeholder engagement planning and execution and to identify change impacts and identify change solutions to manage impacts to people, process and technology
  • In conjunction with change and project managers, gather data, evaluate results, prepare reports and present findings in a logical and easy to understand manner to complete change impact and business readiness assessments
  • Work with business representatives to plan and deliver effective change management activities to ensure the business is ready and able for the transition
  • Continue to provide support to ensure business areas are effectively managing the change
  • Support the change manager to identify and evaluate project/program stakeholders and develop stakeholder engagement plans

Requirements:

  • Significant experience in analysis and information management
  • Ability to break down complex problems and processes into clear, actionable insights
  • Skilled in supporting the planning and delivery of organisational change
  • Ability to document current and future states, identify and evaluate business impacts, and formulate effective change plans
  • Collaborate closely with project teams to assess stakeholders and develop engagement strategies
  • Building strong relationships across diverse locations, levels and divisions
  • Proficient in applying change management methodologies and tools
  • Superior capability with the Office 365 suite and related platforms
  • Experience in crafting and presenting employee communications, proposals and business cases
  • Thriving in fast-paced project environments with a solid understanding of project management principles
  • Change Management methods, principles and practices (e.g. ADKAR/PROSCI)
  • Solid understanding of PM disciplines
  • Exceptional written, verbal, and visual communication skills, with the ability to present complex ideas clearly and influence cross-functional teams and senior stakeholders
What we offer:
  • A diverse, exciting team with a positive growth mindset and investment in cutting-edge technology that will support your long-term growth
  • A strong company and team culture giving you the trust, authority and autonomy to deliver results and flourish in your work life
  • Benefits including our new PostPerks Platform

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Job Link Share:

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