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As a Change Advisory you can expect to champion the people side of transformation initiatives, ensuring measurable adoption, readiness, and sustained business outcomes. You will apply proven change management methodologies, including Prosci ADKAR®, to guide individuals and teams through organizational change.
Job Responsibility:
Champion the people side of transformation initiatives, ensuring measurable adoption, readiness, and sustained business outcomes
Apply proven change management methodologies, including Prosci ADKAR®, to guide individuals and teams through organizational change
Conduct impact and readiness assessments to clearly articulate and identify change implications and inform targeted interventions
Build trusted relationships with client leaders, sponsors, and key influencers to secure advocacy and sponsorship
Design and execute tailored Change Management Strategies and Plans aligned to client objectives and HSO’s delivery approach, including clear success criteria and decision points
Integrate change activities seamlessly into overall project roadmaps and delivery plans, ensuring alignment with key milestones, dependencies, and delivery risks
Partner with communications teams to develop and deliver clear, timely, compelling messaging that builds awareness, desire, and engagement through multiple channels
Establish and sustain Change Champion Networks to amplify engagement, reinforce messaging, and gather feedback, surfacing risks and resistance early
Identify and proactively manage resistance, implementing strategies to address concerns and mitigate risk, escalating when adoption is at risk
Coach client leaders on their critical role in leading change and modeling desired behaviors, providing practical guidance and feedback
Ensure training programs are role-based, scenario-driven, and aligned to future-state processes and user impacts, with clear guidelines for post-training success
Monitor training effectiveness and adoption outcomes using data-driven insights, feedback, completion metrics, and performance trends, adjusting change strategies when necessary
Define and track adoption, readiness, and reinforcement KPIs to support continuous improvement post go-live, translating insights into recommendations
Requirements:
5–8 years of experience supporting or delivering organizational change initiatives within consulting, business transformation, or technology implementation environments
Demonstrated experience implementing organizational change initiatives using Prosci ADKAR® and other change management frameworks, with evidence of driving adoption outcomes
Experience working in a consulting or client-facing environment, managing multiple engagements, competing priorities, and fast-paced delivery timelines, while maintaining quality and consistency
Strong working knowledge of the Microsoft ecosystem, including Dynamics 365 CE and FO, with an understanding of how technology changes impact people, processes, and workflows
Experience partnering with project teams, leadership, and communications functions to deliver integrated change and adoption strategies, not standalone change activities
Strong stakeholder management skills, capable of building trust across impacted teams, functional leaders, and project sponsors with the ability to influence and guide at all organizational levels
Strong analytical skills, with the ability to interpret data, adoption readiness, and translate insights into actionable recommendations for leadership and delivery teams
Comfort leading workshops and change-related sessions, and coaching senior leaders and managers on their role in driving adoption and reinforcement
Ability to operate effectively in environments with complexity and ambiguity, adapting plans as programs evolve while maintaining clarity and direction
Strong communication, facilitation, and interpersonal skills
Prior experience within a consulting, systems integrator, or Microsoft partner organization (strongly preferred)
What we offer:
Competitive pay with performance-based bonus
Generous paid time off
Flexible and affordable benefits program
Medical, dental & vision coverage
Flexible spending accounts
Health reimbursement account
401(k) plan with a company match
Working alongside enthusiastic and energetic teammates in a dynamic and thriving environment