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Ce technician manager

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility:

  • People Management: Model, coach, and care for the team.
  • Equipment and Systems Operations: Serve as an operations specialist
  • Oversee and coach team with the inspection of critical environment-related facility equipment
  • Monitor performance of maintenance and operations
  • Utilize internal computerized maintenance management system (CMMS)
  • Respond to and lead an onsite incident response team
  • Enhance, develop new, or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs)
  • Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items.
  • Equipment and Systems Maintenance: Guide, oversee, and perform various types of maintenance and repairs
  • Serve as a subject matter expert for one type of equipment
  • Have a hands-on understanding of how equipment works
  • Provide and/or assign team to provide necessary escort to third-party contractors
  • Take part in getting third-party work underway
  • Advises junior colleagues on inspection and supervision issues.
  • Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements
  • Proactively ensures safety and security requirements are followed
  • Maintain safe working conditions
  • Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.
  • Participates in required meetings, trainings, and necessary handoffs.
  • Other: Embody our culture and values.

Requirements:

  • Bachelor's Degree AND 10+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice to have:

  • Bachelor's Degree AND 10+ years mission critical services experience OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience OR equivalent experience.
  • 3+ year(s) people management experience.
  • 3+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
What we offer:

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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