Catering Assistant Jobs

Catering Assistant

ilili Restaurants

Location:
United States, New York

Category:
Gastronomy

Contract Type:
Not provided

Salary:

22.00 - 25.00 USD / Hour

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Job Description:

We are looking for a detail-oriented and customer-focused Catering & Delivery Assistant to support our catering operations and ensure seamless delivery experience. This role is ideal for someone who thrives in a fast-paced environment, loves hospitality, and takes pride in providing exceptional service. You will be the link between our kitchen, clients, and delivery team, ensuring every order is accurate, timely, and exceeds expectations.

Job Responsibility:

Assist with organizing and preparing catering orders according to client specifications
Confirm order details, packaging, and presentation meet brand standards
Coordinate with kitchen staff and delivery drivers to ensure timely dispatch
Schedule and track deliveries for multiple locations and events
Communicate with clients regarding delivery times and special instructions
Resolve any delivery issues promptly and professionally
Serve as a point of contact for catering inquiries and order updates
Provide exceptional customer service to ensure client satisfaction
Assist with on-site catering setups when needed
Monitor catering supplies and packaging materials
report shortages
Maintain cleanliness and organization of catering prep areas
Assist with invoicing, order documentation, and record-keeping
Support the catering manager with event logistics and planning

Requirements:

Previous experience in catering, hospitality, or food service preferred
Strong organizational skills and attention to detail
Excellent communication and problem-solving abilities
Ability to work under pressure and manage multiple tasks
Flexible schedule, including weekends and early mornings as needed
Ability to Thrive in a Fast Paced Environment
Teamwork
Time Management
Client Relationship Management
Attention to Customer Needs
Adaptability
Conflict Resolution
Logistical Planning

What we offer:

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Commuter Benefits
Dining Discounts

Additional Information:

Job Posted:
December 09, 2025

Expiration:
December 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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