Casino Players Club Representative, Marriott Bonvoy

Marriott Bonvoy

Location:
Aruba, Aruba

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Promote the Player’s Club to guests, implement promotions, monitor machines for security, and provide exceptional guest service following The Ritz-Carlton Gold Standards. Contribute to a globally recognized brand known for luxury service.

Job Responsibility:

Promote the Player’s Club and its benefits to guests
promote enrollment in Player’s Club to eligible guests, carded, and tracked players
implement promotions and help facilitate special events and entertainment
assist guests and distribute information about casino activities
meet and greet customers upon arrival
monitor machines within assigned area for security and condition
make announcements and maintain information regarding casino promotions, entertainment, and events
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions
complete safety training and certifications
ensure uniform and personal appearance is clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
develop and maintain positive working relationships with others
support team to reach common goals
ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance
stand, sit, or walk for an extended time period
perform other reasonable job duties as requested

Requirements:

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification required

What we offer:

Equal opportunity employer
welcoming and providing access to opportunity
fostering an environment where the unique backgrounds of associates are valued and celebrated
being part of a globally recognized and award-winning hospitality brand
learning and exemplifying the Gold Standards of The Ritz-Carlton

Additional Information:

Job Posted:
August 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Casino Players Club Representative