Cash Allocations Administrator

• Ensure accurate posting and allocation of customer payments in line with client instructions
• Keep accounts up to date and support the Credit Control team in maintaining strong cash flow and customer relationships
• Download daily bank statements and update banking spreadsheets
• Post payments onto relevant accounts across multiple ledgers, from individual invoices to consolidated accounts
• Provide daily and weekly reports on cash promised, received, allocated, and unallocated
• Monitor debtor contact levels and assist in resolving unpaid balances
• Prepare daily unallocated cash reports for collectors
• Manage the UK remittance inbox and maintain remittance trackers and payment promise reports
• Chase clients for missing remittance advice
• Own the full cash posting process under guidance of the Credit Control Team Leader
• Manage the Direct Debit collection process
• Resolve cash-related queries promptly and accurately
• Perform corrections and reconciliations as directed
• Build strong relationships with internal stakeholders and clients to ensure smooth processes

• Strong attention to detail and accuracy
• Good numerical and analytical skills
• Ability to work under pressure in a fast-paced environment
• Excellent communication skills, both written and verbal
• IT literate with experience using email and Excel
• A proactive approach to problem-solving and building relationships
• Previous finance or credit control experience is an advantage but not essential – full training provided

Previous finance or credit control experience

• Refer a friend for £1000 bonus which is unlimited
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme