Caseworker

• Deliver services responding to adults with a mental illness, who are experiencing homelessness or homeless-risk within the Inner and Greater Inner West area
• Work from offices both in Ashfield and neighbouring districts, in partner organisations, hospitals, rough sleeper locations, community service settings and the homes of the people we support
• May include some earlier starts or later finishes to meet local needs
• Travel across the districts in which we deliver services

• Qualifications and experience relevant to the provision of quality case management services, especially to adults experiencing mental illness
• Sound understanding of homelessness and support needs for a range of ages and circumstances – including advanced / specialised skills to support very complex needs
• An ease in providing warm and credible empathy to people who are at risk of, who are, or who have been homeless or in crisis / distress
• Ability to articulate practice that is person-centred, trauma informed, culturally competent and respectful of diversity, and the role of case management in supporting permanent exits from homelessness
• Great communication skills and strong administrative competencies – computer literacy, documentation, data collection etc
• Ability to perform in complex and challenging community welfare settings – flexible and creative approaches to work, matched with tested personal attributes such as resilience, patience, initiative, compassion and commitment to self-care
• Experience engaging with those sleeping rough through assertive outreach, including demonstrated ability to build rapport, gather client details, assess & refer, identify barriers and coordinate practical support in collaboration with multiple agencies
• Willingness to work in a variety of settings and to travel across the districts in which we deliver services
• Ability to embrace Wesley Mission’s values and to work within its codes of ethics and conduct – and to work respectfully alongside the mission and values of partner organisations
• Possess a current Driver Licence
• Possess an Apply First Aid Certification
• Satisfy relevant security checks including but not limited to a Working with Children Check

• Informed appreciation of person-centred principles, trauma and its implications for our care and practice
• Experience in multidisciplinary teams or in SHS case management
• Local, sector or organisational knowledge

Generous salary packaging opportunities