Case Handler Job at Winn Group

Account Executive - Case Handler

You will be the go-to person for clients and customers, managing cases, keeping ...

Location

United Kingdom , Sheffield

Salary:

23809.50 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Solution-focused mindset
Highly organised
Strong team player
Proficient in Microsoft Office (Word, Excel, Outlook, and Teams)

Job Responsibility

Take ownership of a caseload, managing and reviewing cases efficiently
Be the key point of contact via phone and email for clients and customers
Collaborate with the enforcement team to resolve case inquiries quickly
Hit deadlines and maintain high service standards
Prepare reports and handle invoicing

What we offer

Discretionary monthly bonus scheme
25 days holiday + Bank Holidays
Enhanced Maternity and Paternity Package
Healthcare Cash Plan
Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing
Pension Scheme

Fulltime

Case Handler

The Case Handler will work in shipping and receiving to load trucks to be sent d...

Location

United States , Pataskala

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

successfully complete Powered Equipment Certification and safely operate powered equipment
work at heights up to 55 feet
have a working knowledge of PKMS system
meet physical demands involving frequent and extended periods of lifting, pushing/pulling up to 75 pounds, standing, walking, bending, kneeling and reaching overhead
understand RFID technology
understand basic reading, writing, math and PC skills
carry out verbal and/or written instructions
organize, problem solve and make decisions
work productively with a wide range of people
pass a drug screen and background check

Job Responsibility

work in shipping and receiving to load trucks to be sent directly to customers and stores
unload merchandise from the trucks
be familiar with the Manhattan PKMS operating system
perform all functions as assigned in accordance with Standard Operating Procedures (SOPs)
perform functions in the following functional areas – Receiving, Reserve (put away/pull), Cubiscan, Decant, Returns, Value Added Services (VAS) and Replenishment
be cross-trained in Outbound functions
ensure all work is performed in accordance with the respective Standard Operating Procedure (SOP)
ensure work is performed in accordance with labor management standards
safe operation of powered equipment to lift, move, position and re-position merchandise
ensure high quality standards of performance / accuracy that achieve customer satisfaction

Fulltime

Solicitor

An exciting opportunity has arisen for qualified solicitors to join our Firm. Th...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Managing a case load
Achieving Performance Targets (KPIs)
Setting strategy for assistant litigators
Mentoring junior case handlers
Supporting the wider firm/other departments

Job Responsibility

Managing a case load
Supporting other litigation teams in ensuring compliance with regulatory obligations and the Legal Service Act 2007
Supporting the wider firm/other departments
Mentoring junior case handlers
Setting strategy for assistant litigators

What we offer

33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

New

Ilr motor damage solicitor

We have an exciting new opportunity to join our Litigation Team at DLG Legal Ser...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Solicitor (England & Wales) with a current practising certificate
Solid experience in civil litigation, ideally motor/insurance related
Experience supervising or directing junior or non-qualified staff
Strong drafting, negotiation and case management skills
Previous insurer litigation or motor damage recovery experience
Ability to coach and build capability in others
Commercial awareness in balancing litigation strategy with cost effectiveness

Job Responsibility

Responsible for the conduct of litigation across an allocated caseload
Oversee handlers working on supporting tasks within those cases
Ensure quality and consistency of work prepared by case handlers
Apply professional judgment to case strategy, progression and settlement decisions
Work closely with ILR team leaders and colleagues to ensure seamless case management
Ensure matters are managed in accordance with procedural rules and professional obligations
Safeguard compliance with SRA regulations, Civil Procedure Rules, and client protocols
Maintain accurate records and ensure supporting staff work within defined processes
Keep up to date with developments in litigation practice and insurance recovery

What we offer

Annual performance-based bonus
9% Private Pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holiday allowance
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Quality Assurance Consultant

A big industry name is seeking an experienced Quality Assurance Consultant to jo...

Location

United Kingdom , Stratford Upon Avon

Salary:

60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience in conducting quality reviews within the commercial insurance or commercial broking sector
Extensive knowledge of commercial insurance products and processes
Strong understanding of FCA frameworks, customer conduct, and consumer duty
Excellent stakeholder management and negotiation skills
Analytical skills to identify trends and provide insightful reporting

Job Responsibility

Conduct comprehensive quality reviews of commercial new business, renewal, and mid-term adjustment cases
Analyse case handler records to identify trends and provide actionable insights
Perform reviews and regulatory assessments to ensure compliance with industry standards and FCA requirements
Prepare and present detailed reports on quality and risk performance on a monthly, quarterly, and annual basis
Provide coaching and constructive feedback to enhance team performance and maintain compliance with industry standards

Fulltime

New

Claims Processor

Are you ready to be part of a WINNing team at Winn Group, a leading North East b...

Location

United Kingdom , Newcastle

Salary:

26000.00 - 29000.00 GBP / Year

Winn Group

Expiration Date

Until further notice

Requirements

Attention to detail and accuracy
Time management and organisation skills
Experience of working towards deadlines and performance objectives
Experience of demonstrating effective teamworking within a commercial environment

Job Responsibility

Build a positive relationship with each client whilst processing the claim, helping manage their expectations and delivering the right outcome
Ensure accuracy in all aspects of Claims Processing including, but not limited to: Hire reviews, engineer reports and storage Instructions, total loss reports, Impecuniosity pre-checks and open banking signup and medical Instructions
Assisting Case Handlers with their claims to ensure the department is up to date
Accurately record any key FNOL information for Road Traffic Accident onto our case management system
Assisting with FRT incoming calls overflow

What we offer

25 days holiday plus bank holidays
Additional birthday holiday
Options to buy or sell holidays (subject to eligibility)
Funded learning initiatives
SQE Apprenticeships
Training Contracts (subject to application)
Flexible working hours
On-site parking (subject to availability)
Corporate Metro Scheme
Bike to Work Scheme

Fulltime

Legal Administrator

We are seeking a proactive and detail-oriented Legal Administrator join our clie...

Location

United Kingdom , Cranleigh

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a property or conveyancing department
Strong understanding of the conveyancing process
Strong organisational skills and attention to detail
Excellent communication skills, both written and verbal
Ability to manage multiple tasks and work under pressure
Familiarity with case management systems and legal documentation
A team player with a proactive approach

Job Responsibility

Answering incoming calls and handling client enquiries
Quoting clients and opening new files
Sending out client care letters and updating the case management system upon return
Managing ID and AML checks via case management system
Entering details from sales memorandums and issuing initial letters to estate agents, clients, and solicitors
Downloading mortgage instructions from CML
Supporting case handlers with day-to-day tasks
Chasing updates from other parties' solicitors and keeping clients informed
Preparing and sending out contract papers
Drafting exchange letters and handling post-exchange tasks

What we offer

Private Health Insurance
28 days holiday + day for your birthday
opportunity to stay at the firms beautiful holiday accomodation
Free parking

Fulltime

Credit Hire Supervisor

This is a brilliant opportunity for someone with supervisory or management exper...

Location

United Kingdom , Liverpool

Salary:

35000.00 - 45000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Solid supervisory or management experience in credit hire, claims, or legal services
Strong understanding of motor claims, litigation, and credit hire processes
Great leadership and coaching skills
Confidence managing client relationships and resolving issues
The ability to juggle a busy caseload and meet deadlines

Job Responsibility

Managing a team of credit hire handlers
Overseeing complex and high-value cases
Ensuring performance, compliance, and service standards are met
Mentoring and supporting your team
Building strong client relationships
Identifying opportunities for continuous improvement

What we offer

A flexible and comprehensive benefits package
Personal development and wellbeing resources

Fulltime

Case Handler

Winn Group

Location:
United Kingdom

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 08, 2026

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