Carts Attendant, IKEA

Carts Attendant

IKEA

Location:
United States, Paramus

Category:
Customer Service

Contract Type:
Employment contract

Salary:

19.15 USD / Hour

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Job Description:

At IKEA, it's about building relationships with customers and ensuring positive experiences. The role involves loading zone management, stocking shopping tools, digital shopping tool monitoring, assisting customers and resolving issues, and contributing to customer service areas like Full Serve Hand Out, Returns, and Click & Collect.

Job Responsibility:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
Ensure physical shopping tool are filled at closing
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
Address customer needs, resolve issues independently, escalate matters to a manager when needed
Support in other customer service areas such as Full Serve Hand Out, Exchanges & Returns, and Click & Collect as needed
When supporting in Full Serve Hand Out, provide customers with a simple and efficient handout experience
When supporting in Returns, ensure products and equipment are properly staged
When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.

Requirements:

Physical Demands: Lifting up to 50lbs and walking frequently
Working Conditions: Outdoor 50% of the time.

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (Must be able to work minimum of 20 hours per week)
A fun and inclusive work environment!

Additional Information:

Job Posted:
June 28, 2025

Employment Type:

Parttime

Work Type:

On-site work

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