Carts Attendant, IKEA

IKEA

Location:
United States, Paramus

Category:
Customer Service

Contract Type:
Employment contract

Salary:

19.15 USD / Hour

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Job Description:

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will assist customers with loading and unloading, maintain physical shopping tools like carts and maps, monitor tools for safety, and provide support across customer service areas like Full Serve Hand Out and Click & Collect.

Job Responsibility:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
Ensure physical shopping tools are filled at closing
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
Address customer needs, resolve issues independently, escalate matters to a manager when needed
Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
Provide customers with a simple and efficient handout experience in Full Serve Hand Out
Ensure products and equipment are properly staged when supporting in Returns
Create a positive customer experience by ensuring accurate order handoff when supporting Click & Collect
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Requirements:

Lifting up to 50lbs and walking frequently
Outdoor work 50% of the time.

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must be able to work minimum of 20 hours per week)
A fun and inclusive work environment.

Additional Information:

Job Posted:
August 12, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Carts Attendant