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Care Support Worker

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Assisted Lives Worcester

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Location:
United Kingdom , Birmingham ▼

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To undertake, with guidance and support, the tasks necessary to enable Service Users to maintain everyday living skills or to acquire new skills. The range of tasks covers personal care, domestic/practical tasks, and enabling and support work.

Job Responsibility:

  • Undertake tasks to enable Service Users to maintain or acquire everyday living skills
  • Observe and promote Service User’s choice, independence, dignity, privacy, fulfilment, and other rights
  • Help Service Users make full use of community resources and facilities
  • Help provide personal care and supervision
  • Assist in preparation and implementation of daily activities as directed
  • Assist meeting personal care needs (eating, toileting, bathing, dealing with incontinence, shopping, household tasks)
  • Maintain and encourage physical, emotional, cultural, and social needs using a person-centred approach
  • Create and maintain good professional relationships with Clients, family, friends, stakeholders
  • Actively support other Care Workers
  • Work flexibly and cover sessions, leave, sick leave etc. as needed
  • Adhere to all regulatory and statutory obligations and policies
  • Perform social duties (preparing/cooking meals, essential cleaning, shopping, bill payments)
  • Provide enabling and support (supervising, monitoring, coaching) to empower service users
  • Escort or accompany service users to outings, appointments, events
  • Be aware of personal needs and requirements, communicating successfully
  • Maintain appropriate records, report changes or concerns
  • Provide written reports or records as required
  • Contribute to and work effectively as part of a team
  • Deliver support sensitive to service user’s culture, disability, race, age, sexuality, marital status, transgender status, religion/belief
  • Engage and work closely with unpaid carers
  • Promote anti-discriminatory practice
  • Promote dignity and privacy
  • Act promptly to protect service users from neglect or abuse
  • Present a professional and caring image
  • Comply with Health and Safety policies
  • Abide by equality and diversity policies
  • Take responsibility for personal development and undertake mandatory training
  • Respect service user confidentiality
  • Safeguard children and adults

Requirements:

  • Education to a general level
  • Skills in literacy and numeracy
  • Ability to work with a range of Service Users (people with learning disabilities, physical disabilities, older people)
  • Ability to work as a team member and alone when required
  • Ability to follow both written and verbal instructions and guidelines
  • Ability to communicate with people at all levels (Service Users, family/carers, professionals, senior managers)
  • Must be honest and trustworthy
  • Must be able to work in a flexible manner
  • Must be able to maintain enthusiasm in difficult, demanding, and stressful situations
  • Current, UK full driving license and access to a vehicle
  • Ability to partake in identified Assisted Lives tasks, as lifting is required (e.g., carrying shopping bags, moving equipment or small furniture)

Nice to have:

  • Previous experience of working (paid or voluntary) in a social care setting
  • Experience of caring/looking after family members

Additional Information:

Job Posted:
December 06, 2025

Work Type:
On-site work
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