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Care Coordinator Outpatient

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Southwest Behavioral Health Services

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Location:
United States , Flagstaff

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Contract Type:
Not provided

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Salary:

21.00 - 22.00 USD / Hour

Job Description:

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements.

Job Responsibility:

  • Performs crisis stabilization functions
  • Assists consumer and/or guardian in accessing resources with the community
  • Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements
  • Serves as central support for the clinical team
  • Performs care coordination functions
  • Reviews documents received and requests required documents to appropriate level of care for members
  • Evaluates eligibility information regarding services and benefit package
  • Develops service plans with consumers based on assessment and diagnostic process
  • Maintain contact with utilization manager and out of home placement
  • Coordinates consumer care or reports on interventions by meeting with consumer’s care team
  • Monitors mental status of consumers and response to treatment plans
  • Provides face-to-face crisis intervention
  • Completes safety plans and conducts groups as needed
  • Transitions consumer to appropriate level of care upon conclusion of treatment
  • Provides information to consumers and family members or guardians concerning community resources
  • Assists consumers, families or guardians in securing appointments with support services and agencies
  • Arranges for transportation for consumers for community services and/or medical appointments
  • Maintains accurate, thorough and current documentation of contact with consumers
  • Close coordination with the PCP health plan, stakeholders, and funding source

Requirements:

  • Minimum requirement consists of a 22-year age
  • A combination of experience and education totaling 3 years is acceptable
  • Bachelor’s degree with one year of full-time behavioral health experience
  • Valid AZ driver’s license & motor vehicle clearance
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

Nice to have:

  • Dedicated and empathetic
  • Enjoys coordinating with people
  • Ability solve problems
  • Organized
  • Excellent communication skills
What we offer:
  • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service
  • 10 paid holidays
  • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
  • 40% company match up to a 10% deferral into your SB&H retirement account
  • Career Development – Benefit from our culture of internal promotion
  • Reduce your tuition costs with our tuition reimbursement program & discount degree programs
  • Employee Assistance Program, Health & Wellness

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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