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The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post acute care referrals, direct communication with patients/families, post acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations.
Job Responsibility:
Supporting critical and time sensitive functions of the Clinical Care Coordination team
Managing post acute care referrals
Direct communication with patients/families, post acute care agencies, and other key stakeholders
Requirements:
Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing Assistant/Emergency Medical Technician)
Medical terminology certificate or ability to demonstrate knowledge of medical terminology is required
Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills
At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting
Nice to have:
Bachelor’s degree or BSW
Experience supporting clinicians in demanding and fast paced patient care environments
LVN/LPN, Licensed BSW, Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician certificate preferred
Preferred hospital experience (MA/LPN)
What we offer:
Medical, prescription drug, dental, vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings