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HSBC Operations, Services, and Technology combines domain expertise, process skills, and technology to deliver exceptional business value. The role involves credit card processing, including dispute handling, system management, and collaboration with teams. The ideal candidate is capable, motivated, and able to work under pressure.
Job Responsibility:
Credit card process, including Credit card dispute and chargeback, VISA/MasterCard dispute process system and acquirer handling.
Requirements:
Bachelor degree or above, major in Business relevant field.
With years’ experience in credit card related experience related.
Internal Control License (內控執照) is required.
Familiar with MS-Office, especially for Excel.
Solid analytical and risk awareness sense and skills will be better.
Able to work independently, under pressure.
Able to demonstrate enthusiasm and rapid learning capability.
Good communication and provide excellent customer services to customers/colleagues with professional and delivered and performed efficiently and professionally in the bank.
Need be able to take job rotation within department.
Highly motivated with a positive and pro-active attitude, to get jobs done efficiently and effectively.
Good English skill both in writing and speaking.
Nice to have:
Solid analytical and risk awareness sense and skills
Highly motivated with a positive and pro-active attitude.
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