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Captain

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Il Mulino New York

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Location:
United States , Boca Raton

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Category:
Gastronomy

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The captain is responsible for providing outstanding service. The captain must be a strong team player, a strong leader and must have extensive wine and beverage knowledge. The Captain must carry him or herself in a friendly, informative and helpful manner and posses a great service disposition. The Captain should always look for the opportunity to go beyond the call of duty to create the ultimate guest experience.

Job Responsibility:

  • Maintain complete knowledge of and comply with all policies/service procedures/standards
  • Arrive to work on time, as scheduled, with all necessary equipment, supplies and properly attired (or Uniformed) to begin work according to company standards
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Maintain positive guest relations at all times
  • Verify reservations for the evening to ensure dining room is set up properly
  • Work on floor taking food and beverage orders
  • Work on the gueridon
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Recite specials clearly at table
  • Explain gratis offerings
  • Present cordial cart and offer selections
  • Complete all assigned side work and check all tables for proper set up
  • Polish glassware
  • Work Catering parties
  • Work cohesively with co-workers as part of a team
  • Perform job functions with attention to detail, speed, and accuracy
  • Be a clear thinker, remaining calm and resolving problems using good judgments
  • Prepare checks and all closing paperwork in an organized manner
  • Adhere to payment, cash handling and credit policies/procedures
  • Attend daily Pre-Shift meeting
  • Assist Maitre D answering phones
  • Assist Maitre D seating guests
  • Maintain complete knowledge of: table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the Restaurant, all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation, O.S. and manual systems
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving

Requirements:

  • English speaking
  • Provide legible communication and directions
  • Professional appearance and attitude
  • Knowledge of food service
  • 2 years experience as a high end Restaurant Server
  • Satisfactorily communicate with guests, management and co-workers to their understanding
  • Minimum 18 years of age to serve alcoholic beverages
  • Ability to understand and focus attention on guest needs, remaining calm and courteous
  • Ability to be well organized, maintain concentration and think clearly when providing service to all guests
  • Ability to focus attention on details
  • Must be able to lift up to 25 lbs
  • Endure various physical movements throughout the work areas
  • Must be able to stay on feet for up to 8 hours throughout work shift
What we offer:

Paid Time Off

Additional Information:

Job Posted:
December 09, 2025

Expiration:
December 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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