Cannabis Budtender

• Ensure each guest feels comfortable by greeting and checking them in a timely manner and accurately performing transactions through the POS system
• Maintain an advanced understanding of all products to dispense cannabis and cannabis products that are tailored to each individual guest
• Take time to educate guests on the varieties of cannabis and cannabis-infused products
• Actively listen to each guest to provide the highest possible level of service
• Maintain a clean, safe, and well merchandised store environment
• Assist as needed in inventory receiving, management, labeling, packaging, and re-stocking
• Dispensing cannabis and cannabis products following strict guidelines to remain in compliance with Cannabis Control Commission regulations at all times
• Becoming well-versed in Metrc and in using a point of sale (POS) to complete transactions
• Having an advanced expressive knowledge of cannabis and cannabis products and all the different consumption methods and storage requirements of all products on the menu
• Accurately making change for guests and following money handling protocols to manage a cash till and POS station
• Providing upbeat, engaging and efficient assistance to guests on the sales floor to maintain the flow of guests while providing optimal guest service
• Keeping the sales floor clean and organized
• Assisting with the opening and closing procedures
• Awareness of and communication about inventory levels and ensuring consistent availability to guests
• Performing additional tasks as directed by the Retail Management team
• Ongoing availability to work a flexible schedule based on the needs of the business including morning, midday and evening shifts as well as weekends and holidays
• Mindful of guest flow and communicate any issues to Retail Management

• All candidates MUST be age 21 or over and successfully complete a background check
• Effective in delivering a truly distinctive and hospitable guest experience
• A profound understanding of the required procedures to ensure compliance with all local, Department of Health and Cannabis Control Commission regulations
• An enthusiastic self-starter who can prioritize tasks, assist others and achieve maximum efficiency
• Skilled in Microsoft Office applications and moderately tech-savvy-to troubleshoot minor issues
• Proficient cash handling, math skills and attention to detail
• Customer-oriented with outstanding interpersonal and communication skills
• Strong community awareness with the ability to connect with a diverse population
• Behavior management skills including the ability to remain effective and levelheaded under pressure
• Ability to stand for long hours, up to a 10-hour shift
• Effectively work in a retail or hospitality setting by having at least 2 years of experience
• Work successfully and efficiently in a fast-paced environment
• Safety awareness at all times
• Ability to work outside in various weather conditions as needed

Multilingual a Plus