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Candidate & Consultant Experience Specialist

https://www.lhh.com/ Logo

LHH

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Location:
Netherlands , Amsterdam

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In this hands-on, multidisciplinary role your mission is to provide excellent support to our candidates, coaches/consultants & colleagues. Whether this is on getting the candidates enrolled in their program, assigning them to the best consultant and/or planning and organising events; you represent LHH in the best way possible.

Job Responsibility:

  • Daily contact with candidates to inform them about our services & activate them in the program
  • Providing day-to-day operational and admin support to the team
  • Planning of various workshops, webinars & networking events
  • Building a strong network with hiring managers, external employment agencies and search firms and leverage relationships within the Adecco brand ecosystem
  • Support our candidates by introducing LHH to them, answering their ad hoc questions, matching them with our coaches/consultants etc.
  • Support associate/freelance coaches by helping them with any questions or problems related to their delivery
  • Local candidate event/webinar/workshop/career fair coordination & promotion
  • Various administrative & business support tasks (IT troubleshooting, platform testing, translations, document formatting, invoice validation reporting, job advertisement uploads on social media...)
  • Provide candidates with regular updates on trends in the labour market by creating monthly job bulletins
  • Provide consultants & coaches with regular updates on LHH tools, processes, implementations etc by creating bi-monthly newsletters
  • Build relationships with external HR community (Client side, Recruitment Agencies, etc.)
  • Collect and share job opportunities directly from recruiters and hiring managers (incl hidden jobs)
  • Candidate & Job matching
  • Expand our alumni network by updating & promoting our LHH Nederland Network LinkedIn community

Requirements:

  • Min. 2 year of experience in administration and general interest in HR services
  • Interest in trends of the labour market
  • Strong communication and motivation skills
  • Excellent telephone manners
  • A high EQ as our candidates sometimes go through a very difficult period after dismissal
  • High social competence, ability to build long-term business relationships
  • A commercial flair and consulting competence
  • High service and quality orientation
  • The ability to speak to candidates at all levels and respond appropriately to various emotions that may be presented
  • A demonstrable track record of good organisation skills with the ability to multitask and prioritise
  • An independent and goal-oriented way of working
  • A flexible and a “can do” attitude
  • Advanced PC skills with the ability to pick up internal systems quickly and effectively (MS 365 Office, plus various proprietary systems)
  • Fluent in spoken and written Dutch & English

Nice to have:

  • Someone helpful with a positive, self-starter attitude
  • A team player, flexible and a strong communicator
  • Accessible: People feel welcome with you
  • Pragmatic, hands-on, with good attention to detail and with strong organizational skills
  • Having the highest level of integrity
  • Tech Savvy, proficient in the use of modern technology and easily master navigation in new systems
  • Someone who feels like just doing your job is not enough, you want to make a difference in the lives of people - you are service-minded and a true problem solver
What we offer:
  • We are committed to making a difference, going the extra mile, and we hold ourselves personally accountable for our clients’ success
  • Sincere interest, heart for the business and each other, creative mindset, entrepreneurial, flexibility, ownership and integrity
  • We work hard, challenge each other and laugh a lot

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Parttime
Work Type:
Hybrid work
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