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Calypso Technical Support Engineer

wearemeta.io Logo

We Are Meta

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Location:
Portugal , Porto ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Seeking a Calypso Technical Support Engineer. At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients. Expand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech industry. Enjoy our perks: When you join the crash you’ll have an array of benefits, to help you achieve the best work-life balance. Get your perfect match: Our recruiters do their best to get the best position for you, whether in terms of working policy (remote, hybrid, on-site) or the company’s culture. Personalized support: With our career coach, we assure that all your needs are being met and you’re being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.

Requirements:

  • 4+ years of professional experience
  • Expertise in payment processing domain
  • Strong familiarity with Calypso system
  • Proficiency in SQL for manipulating and querying data
  • Experience providing L1 and L2 support, with the ability to manage and monitor incidents as well as collaborate with L3 teams
  • Experience tracking the maintenance backlog
  • Experience testing and validating application enhancements
  • Understanding of CI/CD processes and implementation
  • Experience with project management
  • Fluency in English (at least B2 Level)
  • Availability for a hybrid regime, 2x/week, in Lisbon or Porto office (requires Portuguese or other EU citizenship, or a valid Portuguese work permit)
What we offer:
  • Welcome kit
  • Opportunities for career progression
  • Health insurance
  • Coverflex meal card
  • Other protocols and special discounts

Additional Information:

Job Posted:
January 10, 2026

Work Type:
Hybrid work
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