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Randstad are currently seeking customer service professionals for multiple full-time positions that we have available with a well known National and vibrant client. These positions are located within the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions.
Job Responsibility:
Being one of the first points of contact for enquiries
Triage and redirect calls to appropriate queues
Administrative duties including filing, scanning
Managing enquiries from customers (via phone or email, including both inbound and outbound calls)
Data entry into internal databases and systems
Requirements:
Passionate about helping people
Strong background in customer service (call centres, retail, reception, admin, hospitality etc)
High level of attention to detail
Exceptional time management skills
Ability to learn and adapt to new systems and processes
Want to learn and expand customer service skills
What we offer:
Fantastic opportunity to further your customer service experience in a corporate setting
Join a Nationally recognised company
Equal employment opportunities
Embracing diversity
Actively encourage applications from any background