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Cafe Manager

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OysterLink

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Location:
United States , Baltimore

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Urban Air Adventure Parks is a leading company in the indoor adventure park and location-based entertainment industry. Founded and based in Dallas, Urban Air pioneered the adventure park concept that combines thrilling attractions with family-friendly environments. As the largest operator of adventure parks globally, Urban Air is dedicated to providing fun and enriching experiences that encourage kids and families to aim higher and achieve things they never thought possible. The Urban Air brand is known for high standards of safety, customer service, and innovation, making it a popular destination for entertainment and recreation across an expanding network of locations.

Job Responsibility:

  • Support the proper execution of all processes, systems and standards
  • Ensure all deliveries are received correctly and logged
  • Maintain effective inventory control, storage, and rotation to minimize wastage
  • Manage the Café Team, ensuring they always work to the expected standards
  • Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
  • Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
  • Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
  • Maintain a clear, well-organized and easy-to-access Café
  • Handle guest concerns regarding the Café
  • Participate in regular staff meetings and training as and when required
  • Other duties as tasked by General Manager

Requirements:

  • Ability to lead, motivate and empower team members
  • Ability to align team members with Urban Air culture by balancing seriousness and having fun
  • Ability to take initiative
  • Excellent interpersonal and communication skills
  • Ability to recognize problems and problem-solve
  • Ability to set goals and convert plans into action
  • Ability to see patterns in performance and strategize solutions
  • Exercise good judgment in decision making
  • Open to feedback and self-improvement
  • Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • Serve as a role model by demonstrating and upholding Urban Air policies and standards
  • Minimum of high school diploma or equivalent required, some college preferred
  • Minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
  • 1-3 years’ management experience in the hospitality field preferred
  • Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
What we offer:
  • Health Insurance
  • Dental Insurance
  • Paid Time Off
  • Employee Discounts
  • Retirement Plan
  • flexible schedule
  • Training and Development

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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